Job description

Retina Consultants of Southern California is looking for a dependable, organized, detail-oriented individual to join our specialty practice. This position schedules appointments, collects patient financial responsibilities, performs daily billing processes and communicates professionally with patients in person and over the phone. Our ideal candidate will have Front Office experience in a retina or ophthalmology practice.

Please note:

• The primary office location is Redlands, CA. Coverage in our Riverside or Victorville offices may be required occasionally.
• Full-time 40 hours/week.
• A valid CA Driver’s License and reliable transportation is a must.

Responsibilities

• Updates patient demographics, insurance information, etc. for returning patients and registers new patient's demographics, insurance information, etc.
• Patient check-in/check-out
• Obtains necessary patient signatures on pertinent forms
• Copies insurance cards and identification for patients chart
• Appointment scheduling
• Ensures all required referrals are presented, complete and correct
• Properly and consistently verifies insurance information
• Insurance authorizations and benefit investigations
• Phone interactions with patients, referring physicians, insurance providers, etc.
• Collects current money due and old balances/co-pays/deductibles
• Office-related tasks, including email, inventory/ordering of office supplies, etc.
• Resolve office-related malfunctions and respond to requests or issues

Skills

• Experience with a retina/ophthalmology practice is strongly preferred.
• General computer knowledge and experience with email, word processing and spreadsheet applications is required
• Experience with electronic practice management and medical record systems is a plus
• Above average organizational and time management skills
• Excellent written and verbal communication skills

Job Type: Full-time

Pay: $17.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Uniform allowance

Schedule:

• Day shift

COVID-19 considerations:
We are using CDC-recommended COVID-19 precautions. Proof of COVID vaccine and booster required.

Application Question(s):

• Are you fully vaccinated against COVID-19?

Experience:

• Medical office: 1 year (Required)
• Insurance verification: 1 year (Required)
• Medical scheduling: 1 year (Required)

Language:

• Spanish (Preferred)

License/Certification:

• Driver's License (Required)

Willingness to travel:

• 25% (Required)

Work Location: In person

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