Job description

The Front Desk Receptionist operates a switchboard or multi-line phone and maintains long distance call logs. Takes and distributes accurate messages. Greets visitors and determines the nature of their visit, issues visitor passes and maintains visitor logs, alerts appropriate party of visitor arrival or directs visitors to appropriate office, department or employee. Responds to routine inquiries from internal or external sources such as the organization's location, hours of operation, phone numbers, and/or email address. Additional responsibilities may include miscellaneous administrative activities such as booking meeting rooms, typing, organizing and distributing mail, receiving and sending courier packages.

Benefits

Being a part of the Conviva team gives you: We offer tangible and intangible benefits such as medical, dental and vision benefits, 401k, tuition reimbursement, vacation, paid holidays, work-life balance, growth, a positive and fun culture and much more.

Required Qualifications

• Must be Bilingual English (read, write & speak) and Spanish (speak).

• Experience in EMR systems such as E-Clinical Works, Epic, Athena Health, and/or NextGen.

• Experience in a medical office or healthcare setting utilizing a computer-based practice management software system.
• Ability to handle high call volume and multi‐task while providing an exceptional

customer experience.

Associates are required to be fully COVID vaccinated, including booster, or undergo weekly COVID testing and wear a face covering while at work. The weekly testing will need to be done through an approved Humana vendor, and unvaccinated associates should follow all social distancing and masking protocols if they are required to come into a Humana facility or work outside of their home.

If progressed to offer, candidates will be required to:

• Provide proof of full vaccination, including booster

Working Hours: Monday - Friday, 8AM - 5PM

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Vision insurance

Healthcare setting:

• Outpatient

Medical specialties:

• Primary Care

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• North Miami Beach, FL 33162: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• . "What is your desired salary? Please do not state negotiable, put a range you are comfortable with."

Experience:

• Customer service: 1 year (Required)
• Medical terminology: 1 year (Required)
• Microsoft Office: 1 year (Required)
• EMR: 1 year (Required)

Language:

• English (Required)
• Spanish (Required)

Work Location: In person

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