Job description

Title: Membership Vice President
Type: Direct Hire
Location: Covington, KY

Job Description:
Education and/or Experience

• Bachelor's degree in Business Administration, Hospitality or Resort Management, Communications, Public Relations or related major and three (3) years of work experience in the membership management industry.
• Five years of relevant work experience.

Job Knowledge, Core Competencies and Expectations

• Ability to establish and maintain effective relationships with supervisory/administrative staff, employees, guests and the general public.
• Direct and oversee the activities of the Membership Department and control its budget.
• Knowledge of and ability to perform required role in emergency situations.

Job Summary (Essential Functions)

Develop and implement programs, projects and activities designed to increase and retain membership in the club. Represent the club in its relationships with numerous external constituencies.

Job Tasks/Duties

• Maintains the club's database (membership register) of members' files.
• Develops and ensures that established procedures for processing prospective members' applications are consistently followed.
• Plans and implements strategies to meet club membership goals.
• Processes all requests for and transfers of membership.
• Assists prospective members in fulfilling application requirements.
• Conducts tours for prospective members.
• Conducts orientation program for new members.
• Promotes club activities using table tents, newsletters, direct mail flyers, notices on club website and other means.
• Coordinates with the Events Manager the updating of the club's master calendar.
• Maintains online member directory.
• Holds prospective member functions.
• Calls and requests active members to make personal referrals and to assist with recruitment efforts.
• Processes member resignations; develops reports and undertakes special projects as applicable if membership retention problems arise.
• Determines markets to be canvassed for qualified individuals and completes and maintains perpetual member invitee roster.

Job Type: Full-time

Salary: $88,677.51 - $248,445.55 per year

Schedule:

• 8 hour shift

Education:

• Bachelor's (Required)

Experience:

• Membership management industry: 3 years (Required)

Work Location: One location

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