Title: Mental Health and Money Adviser

Location: Homebased

Salary: £25,690.03 to £28,087.95 per annum or £28,33613 to £30,734.05 inclusive of London Weighting

Hours: 35hrs per week

Contract: Permanent

We are looking for Mental Health and Money Adviser to join our Mental Health & Money Advice Service to provide holistic advice and support to clients who are experiencing both poor mental health and financial difficulties.

You will use your existing knowledge and expertise to identify and address a range of issues and provide debt and financial capability advice to people with mental health issues. You will take on case work within our remit on debt (including enhanced income maximisation), welfare benefits, mental health and financial capability issues.

You will also develop your knowledge and experience of mental health and social care to set your advice in a meaningful context. You will help clients identify the barriers that are hindering progress in dealing with their money worries and provide help, support and advice to overcome these barriers.

It's a really exciting time to join Rethink Mental Illness and Mental Health UK and become part of our team improving the lives of people living with mental illness, their families, friends, and carers. Join our team today and be part of that change!

See attached job description for more details about the role.

What we are looking for:

• completed training (caseworker and/or specialist levels) in money advice from accredited training providers e.g. IMA and Wiser Adviser
• experience of providing money advice (including debt and financial capability, welfare benefits/income max) either face to face or via telephone
• experience of providing casework covering debt, welfare benefits or mental health
• experience in remote advice delivery e.g. telephone, email, virtual chat etc.
• experience of working with vulnerable clients, particularly people affected by mental illness
• Knowledge of relevant legislation, regulation and guidance covering welfare benefits and money advice
• Wide range of money advice knowledge; budgeting, dealing with priority and non-priority debts, County Court / High Court options, insolvency options and a wide range of welfare benefits.

You may also:

• Be accredited by the Institute of Money Advisers or willing to work towards this accreditation.
• Demonstrate evidence of meeting Money Advice Service Individual Quality Framework at Advice, Casework and Court Representation level for Money Advice e.g. CMAP or Wiser Adviser Route
• Demonstrate evidence attending recent training in Welfare Benefits especially Universal Credit e.g. CPAG
• Have experience of providing telephone-based casework in debt welfare benefits or mental health
• Have experience of working directly with people affected by mental illness

Don’t meet all requirements?

If the role sounds exciting to you but your experience, skills or qualifications don’t exactly match every single requirement, we would still encourage you to apply, you may be just the right person for our position!

Caring for our people.

We offer a wide range of support. Some of our benefits include:

• PULSE – your rewards, wellbeing, and benefits platform. Providing access to thousands of discounts and benefits including cashback; reloadable cards; savings etc.
• Wellbeing support: Our Wellbeing hub that gives physical, and mental health support. We also have an Employee Assistance Programme with access to appointments
• Taking time for you: we work flexibly –you get to choose where you work, managing your own diary. We have generous annual leave, starting at 25 rising to 30 days, plus bank holidays, as well as your birthday off.
• Planning for the future: We have a contributory pension scheme.
• Structured Induction: Onboarding you into the Charity supporting your wellbeing along the way.
• £300 when you introduce a Friend: receive up to £300 when you introduce a friend or family member

Diversity, Equity, Inclusion

Diversity is important to us and we appreciate difference through difference, inclusiveness and belonging. It gives us a deeper understanding of the world, our society and the diverse communities we’re working with. By including everyone, we are able to draw on the unique experiences and expertise of our people to help shape and enrich our workplace and improve our services. One way we are doing is through our valued staff networks which play a critical and highly valued role in keeping us focused on creating a diverse, inclusive and engaged employer. We recognise and support staff networks for our Black, Asian and minority ethnic and our LGBTQIA+ colleagues. We are also proud to have been awarded Disability Confident Employer status and are a signatory to the Business in the Community Race at Work Charter.

Becoming a truly anti-racist organisation

We have an ambition of become a truly anti-racist employer, campaigning organisation and service provider - and in our efforts to influence policy and wider societal factors impacting on mental health set out in our anti-racist statement . We have designed a multi-year anti-racist programme of work contained in our Race Equality Action Plan which demonstrate our intention to hold ourselves accountable and be judged on our progress on becoming a truly anti-racist organisation.

We therefore actively encourage and welcome applications from everyone, including applicants with lived experience, those who are Lesbian, Gay, Bisexual, Transgender, Queer (or questioning), Intersex and (asexual) (LGBTQIA+), people with a disability, and people from Black, Asian and Minority Ethnic (BAME) backgrounds.

The Recruitment Advisor looking after this role is Sylwia Kraska-Pakulska. If you have any questions about the position, please feel free to drop her an email at