Mental Health Outreach Specialist
Job description
OPEN UNTIL FILLED
JOB SUMMARY:
The Mental Health Outreach Specialist provides services to build capacity and increase outreach around the goals, service definition, and deliverables to the geriatric population and individuals at risk for serious mental illness throughout the service area. This position provides contact during high-risk times for individuals and shows support by promoting and increasing individuals’ connections and participation in services.
ESSENTIAL FUNCTIONS:
- Provide support to individuals in geriatric and serious mental ill populations by utilizing the Caring Contacts Model and Person-Centered Guidelines.
- Conduct warm line calls to targeted at-risk populations. These calls will utilize an evidence-based Caring Contact strategy that implements a system-wide approach to improve outcomes and close existing gaps in services.
- Conduct assessments of individuals using a 7-point Likert Scale at time of call and after call to determine effectiveness of program services.
- Implement visits to homes, ALFs, nursing homes, and other entities providing support services to the geriatric and high-risk populations to increase feelings of self-efficacy and fill gaps in services.
- Strengthen and restore outreach and referral pathways for mental health services for the targeted at-risk populations.
- Record/maintain information and notes in online database/electronic health records; comply with all policies/procedures, confidentiality standards, and other regulatory guidelines.
OTHER DUTIES:
- Required to travel to other agency sites, etc.
- Completes clerical work as needed.
- Communicates problems to supervisors when necessary.
- Maintains confidentiality of callers and agency.
- Provides information and referrals for treatment services to individuals.
- Perform such other duties as assigned by supervisor.
QUALIFICATIONS:
- Knowledge of consumer rights and confidentiality.
- Effective oral and written communication skills.
- Ability to function and contribute as a member of a team.
- Knowledge of Agency resources.
Bachelor’s degree in Human Services or related field. Two (2) years of related work experience is preferred
Mount Rogers Community Services, in following current CMS regulations, requires all New Hires to be Fully Vaccinated against COVID 19 or have a religious or medical exemption approved no later than the date of employment
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