Job description
This position is part of a fully remote team with a home office in Cincinnati, Ohio. Team members are free to live wherever they would like within the US.
Job Description:
We are seeking a highly motivated individual with experience in Office 365, Azure AD, Outlook, and Powershell Scripting to join our team as a Messaging Specialist. As a Messaging Specialist, you will be responsible for managing, configuring and supporting our messaging environment.
Responsibilities:
- Manage and support Office 365 messaging services including Exchange Online, and Teams
- Configure and troubleshoot email routing, delivery, and spam filtering
- Develop and maintain Powershell scripts for automating messaging tasks and reporting
- Provide technical support and troubleshooting for messaging related issues
- Work with cross-functional teams to identify messaging requirements and implement solutions
- Continuously evaluate and improve messaging processes and procedures
- Create and maintain documentation for messaging processes, procedures, and configurations
- Participate in on-call rotation for after-hours support
Position Requirements (Technical Skills):
- Experience in messaging administration with a focus on Office 365, Azure AD, and Outlook
- Experience in upgrading, installing, configuring technology solutions
- Must demonstrate experience to support, optimize and maintain technical systems
- Act as a SME and point of escalation for messaging issues
- Excellent communication and interpersonal skills
- Experience with Powershell scripting and automation
- Ability to work independently and as part of a team in a fast-paced environment
- Willingness to learn new technologies and adapt to changing business needs
#BSMHIT
Comprehensive, affordable medical, dental and vision plans
Prescription drug coverage
Flexible spending accounts
Life insurance w/AD&D
Employer contributions to retirement savings plan when eligible
Paid time off
Educational Assistance
And much more
- Benefits offerings vary according to employment status
All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email recruitment@mercy.com. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com
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