National Account Manager

Full Time
Remote
$100,000 - $112,500 a year
Posted
Job description

About Resident

Resident is an industry-leader in the Direct-to-Consumer mattress and home furnishings category. Since our founding of the award-winning Nectar Sleep in 2016 (with over 1 million happy sleepers and counting), we have also launched the Dreamcloud, Awara and Siena brands to cater to a variety of sleep preferences. Our mission is simple, we strive to make inspiring products people love coming home to (and to help everyone afford a great night's sleep)!

Our company is built around continuously improving our ability to introduce new customers to our products and wow them with exceptional experiences through the shopping and post purchase journey. We love to use data and metrics to drive our decisions, while keeping in mind that customers don’t speak in numbers and that each one should be treated as a member of our family.

To be considered for this opportunity you must reside within and have the right to work in the United States.

Job Summary:

Develop and direct the sales, advertising, training, and customer relations activities with large Mattress and Furniture retailers Nationwide.

What you’ll be doing:

  • Attain sales, profit and performance objectives for the defined sales region.
  • Analyze retailer and industry conditions utilizing strong business acumen skills and identify opportunities that drive business results.
  • Negotiate customer agreements designed to maximize Nectar’s productivity and profitability.
  • Ensure all pricing, rebates, incentives, and co-op funds are distributed and used according to corporate policy.
  • Coordinate and ensure implementation of all marketing activities and programs within the region or area.
  • Establish market share and volume goals with each account and develop specific action plans to reach those goals.
  • Communicate and coordinate activities regularly with the appropriate internal business partners as well as the sales management team to resolve or avoid problems relating to the dealer support team, collections team and other matters affecting business in the region.
  • Participate in sales planning and development of business plans, market strategies, goals, sales forecasts, collateral and selling expenses, and budgets.
  • Analyze each account and formulate a specific plan of action to achieve/exceed sales plan/budget.
  • Advise field sales and corporate personnel regarding market trends, competitive information, sales goals, current performance measurements, etc.
  • Recommend, suggest, and structure programs that will create increased business opportunities.

Other primary duties and responsibilities include the following; however, Management reserves the right to assign or reassign other appropriate duties to this job at any time. This document excludes the marginal functions of the position that are incidental to the performance of fundamental job duties.


Requirements:

  • Ability and willingness to travel 75% of the time
  • Process and solution oriented, keeps the long term in the forefront while solving for the short term
  • Strong business acumen to include P&L Management
  • A player coach who can clearly articulate a vision and ensure its implementation
  • A passionate ambassador for the brand with the ability to convey the corporate message (vision and strategy) convincingly to the customer
  • Unwavering personal integrity and ability to build relationships based on trust and respect
  • Ability to confront reality in assessing business performance and opportunities
  • Ability to listen and desire to learn
  • Excellent problem solving skills
  • Ability to effectively communicate company mission, vision and values to the team to align behavior and performance
  • Ability to build strong collaborative relationships internally across multiple functions and externally with customers and vendors
  • Organized, good communication skills both orally and in writing
  • Personally dynamic with a strong work ethic
  • To perform this job successfully, the employee must be capable of performing each essential duty and responsibility satisfactorily. The requirements herein are the minimum levels of knowledge, skills, and/or abilities required

Work Environment/Physical Requirements: This role is a field position based in the employee’s residential home office. Regular, high volume travel may be required to build customer relationships in a retail-focused environment. Customer interaction is expected to mirror regular and customary “retail” hours of operation. Some stress may occur due to the fast-paced, change-oriented, results driven organization.


Skills/Qualifications:

  • College degree (BS, BA or post graduate degree), required
  • Minimum of 3+ years people management experience in a sales and or consumer product environment
  • Minimum of 5 years of consumer product, mattress experience, preferred.

What We Offer (subject to eligibility requirements):

  • Competitive salary
  • Monthly commission potential
  • Health, Vision & Dental Insurance
  • HSA company contributions
  • 401K with company match component
  • “Take what you need” PTO
  • Wellness benefits
  • WFH office and cell phone/internet stipend
  • A FREE MATTRESS plus an awesome Friends and Family discount!

If you reside in a state or location where pay transparency laws or regulations have been adopted please read the following: The salary range for this position is $100,000 - $112,500. We carefully consider a wide range of compensation factors, including your background, skills, qualifications, experience, geographic location and other non-discriminatory factors. These considerations can cause your compensation to vary. [Additionally, this role might be eligible for discretionary bonuses or commission payments]. For more information regarding the pay range applicable for this position, please contact us at People@residenthome.com

Resident is a privately-held company headquartered in San Francisco, CA., with a dedicated New York City office, London and an R&D facility in Tel Aviv. Learn more at: https://www.residenthome.com

We are proud to be an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, ancestry, sex, religion, gender, gender identity or expression, sexual orientation, marital status, national origin, genetics, disability, age, veteran status or other characteristics.

Resident participates in E-Verify

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