Job description

Company History: General Communications is one of Wisconsin’s largest two-way radio dealers with thousands of customers in Wisconsin and Illinois and is a family owned business with five locations in Madison, Milwaukee, Eau Claire, Wisconsin Rapids, and McHenry, IL. GenComm is fully versed in the newest advances in technology, from digital two-way radios to 9-1-1 dispatch systems, in addition to sales and rentals, service and repair, installations, vehicle lighting and custom vinyl lettering/graphics/signs.

Report To: The Network Engineer will work under the direction of the Service Manager and will work with office administrators. The Network Engineers will work in-house or be assigned to project management teams working with outside clients to establish networks for use in radio communications systems for public safety and business customers. The base location for this position will be Madison, WI.This person will have a considerable level of diverse responsibilities. Duties include but are not limited to:

Duties:

· Designing and implementing new network solutions and/or improving the efficiency of current networks

· Installing, configuring, and supporting network equipment including routers, proxy servers, switches, WAN accelerators, DNS and DHCP

· Procuring network equipment and managing subcontractors involved with network installation

· Configuring firewalls, routing and switching to maximize network efficiency and security

· Maximizing network performance through ongoing monitoring and troubleshooting

· Arranging scheduled upgrades

· Investigating faults in the network

· Updating network equipment to the latest firmware releases

· Reporting network status to key stakeholders

Assist in the planning and designing of new installations, systems, and equipment.

· Any other duties as assigned

NOTE: The job duties listed above are typical examples of the work performed by positions in this job classification. Not all duties assigned to every position are included, nor is it expected that all positions will be assigned every duty.

Education

Degree in Computer Science and/or Computer Systems and Networking

Requirements:

• Prior experience in designing and implementing networks
• Ability to pass a drug test and background check
• Must possess excellent communication and listening skills
• Must have excellent organizational and time management skills
• Must possess a strong attention to detail
• Must be proficient in Microsoft Office Suite

Desired Attributes:

• A team player
• Trustworthy
• Motivated
• Dependable
• Organized
• Respectful
• Willing to learn
• Professional
• Accountable for team and personal success

Benefits:

• Hourly wage is based on experience
• Health, Dental, and Vision Plans
• Life & Disability Insurance
• Comprehensive 401(k) with Company Match
• Paid leave and vacation
• Fun and friendly atmosphere
• Flexible Hours
• Annual Employee Appreciation Party
• Company Phone & laptop

Our Mission and Values:

GenComm keeps people safe by providing reliable communication solutions, supported by responsive customer service, dependable expertise, and a commitment to integrity.

• Expertise
• Partnerships
• Reliability
• Safety
• Integrity

“General Communications is an Equal Employment Opportunity/Affirmative Action Employer”

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Vision insurance

Schedule:

• 8 hour shift
• On call

Work Location: Hybrid remote in Madison, WI 53719

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