The IT Ops, Engineering & Support department or "IT" for short is responsible for possessing a detailed understanding of operations, architectural design and infrastructure and communicating the benefits of digitization of business to our function leaders.

Job Responsibilities:

• Manage small short term teams of Engineers and technicians in order to achieve project or operational goals.
• Manage Engineering driven programs.
• Works with NOC and operational teams to resolve any outage or project as required.
• Helps build the knowledge base of the overall team.
• Troubleshoot system problems, create and maintain scripts.
• Design, plan, budget, and manage successful technology implementations.
• Deploy and maintain infrastructure to support common services: file, print, application, database, web, fax, email.
• Deploy and maintain network-centric services – DNS, DHCP
• Support and refine an international enterprise messaging system.
• Deploy and maintain infrastructure to support business critical line-of-business applications.
• Prepare documentation and provide project management on systems projects.
• Assist in the development and communication of standard operating procedures.
• Enforce enterprise computing services infrastructure standards.
• Lead efforts to develop appropriate support models surrounding servers, storage, and networking equipment.
• Participate in development of enterprise security infrastructure including physical, operating system, and application level security domains.
• Assist in the design and development of secure physical facilities such as technology centers and telecommunication rooms.
• Develop and use methods to quickly build remote offices and relocate technical resources.
• Assist Network Engineering with the build and support of the LAN and WAN environments, including switches, routers, firewalls, load balancers, and VPN.
• Support wireless LAN.
• Assist workstation support resources with the development of a comprehensive desktop deployment, management, and support methodology.
• Train help desk, technician, and junior systems engineering staff in troubleshooting, support, and escalation practices.
• Provide leadership and guidance to the support team.
• Work with project managers to develop appropriate vendor contract verbiage, service levels, equipment specifications, and project timelines.
• Manage external hosting and application resources.
• Perform vendor product technical reviews; compare competing vendor products; develop recommendations for selected products.
• Assist in vendor contract negotiations.
• Recommend enhancements regarding product, application or documentation.
• Prepare and deliver presentations on systems engineering recommendations.
• Work on multiple projects and objectives simultaneously in a 7x24x365 environment.
• Participate in the on-call schedule to provide 24-hour support.
• Perform network engineering functions within a framework of standards striving to increase systems effectiveness, uptime, and risk avoidance.

• Understanding of network communication protocols (TCP/IP, etc.)
• Proven experience designing and implementing scalable and fault-tolerant service infrastructure within a large client server (WIN2K) environment.
• Working knowledge of Windows NT/2000/2003/XP/7/10, Anti Virus Software, Microsoft Project, and Microsoft Visio
• Experience troubleshooting applications traversing firewalls
• Experience with various network architectures and products.
• Excellent time management and organizational skills.
• Experience with workstation management software such as Altiris a plus.
• Experience administering a wireless LAN environment a plus.
• Bachelor's degree or equivalent work experience.
• A valid Nevada Gaming License is required and must be obtained before entering this position.
• Must be 21 years of age or older.

Wynn Resorts is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Wynn Resorts does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

Wynn Resorts is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Wynn Resorts does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws