Job description
Sands Inn & Suites would like to invite you to join our team!
We are looking for motivated, customer service-oriented people who truly believe in making a traveler's day better. We are hiring for front desk night audit and while experience is always a bonus it is not necessary. We are excited to develop our team.
This is an opportunity to get into the hospitality industry. We are seeking an outgoing, professional, and energetic Night Auditor to be the first person who greets our guests when they arrive at our hotel during the night shift.
This position is responsible for supervising the operation of the hotel's front desk, responding to and resolving guest complaints and concerns, and performing the tasks of a Front Desk including operating systems for reservations and guest check-in/out in accordance with our Company values for quality, cleanliness, guest satisfaction, and safety and security.
Other key duties include, but are not limited to:
- Process guest registrations, including the computation and collection of payment
- Respond to guest inquiries regarding hotel services, reservations, attractions, directions, etc.
- Send and receive telephone calls and facsimiles; sort incoming mail and messages
- Conduct night audit as assigned
Qualifications
Minimum Experience, Skill & Physical Requirements:
- Previous hotel experience is preferred but not required; must be personable and friendly
- Must be flexible in hours, days and shifts worked
- Must be proficient in the use of common Windows-based programs, including Microsoft Word, and Excel
- Must have excellent communication and interpersonal skills with the ability to interact with many types of personalities
- Must have sound judgment and discretional skills and be able to work with little supervision
Job Type: Part Time/ Full Time available
Job Types: Full-time, Part-time
Pay: $18.00 - $18.50 per hour
Benefits:
- Employee discount
Schedule:
- 8 hour shift
- Night shift
- Overnight shift
- Weekend availability
Ability to commute/relocate:
- San Luis Obispo, CA 93401: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Hotel experience: 1 year (Preferred)
Work Location: In person
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