Job description

Tailwater Lodge, a Woodbine Hospitality Property, located on 35 acres with close to 2,000 feet of river frontage on the renowned Salmon River. Tailwater Lodge is part of the Hilton Tapestry Collection and is two-time Hilton Connie Award winner for excellence in hospitality. The Lodges includes a craft beverage tasting room, breath-taking banquet facilities and well-appointed overnight accommodations. Be part of a team that creates an awe-inspiring stay that leaves our guests eager to return.

Tailwater Lodge Altmar, Tapestry Collection by Hilton is currently hiring for a Night Auditor

Job Function:

• Welcome Guests Upon Arrival – Provide information regarding the Hotel, Rooms and Amenities.
• Process all incoming and outgoing reservations and cancellation request in a timely and efficient manner.
• Handle all In-House Guest Reservations request; Extensions, Late Check-Outs and/or Rebooking’s.
• Make, Modify and Cancel Reservations, via Telephone, Online or In-Person
• Maintain accurate guest information including; Guest Information, Billing/Payments, Chagres, Etc.
• Maintain daily logs and checklists
• Completing and Balancing Night Audit Reports
• Respond to all guest requests in a timely manner
• Knowledge of all hotel features/services

Required Skill:

• Ideal Candidates Possess Intermediate Accounting and Computing Skills
• Works Well Independently
• Excellent Guest and Customer Service Skills
• Must have a minimum of one year experience in: Word, Excel and Telephone Skills
• Experience with OnQ Property Management System (Preferred).

Become Part of Our Team and Enjoy:

• Paid Time Off for Full-Time employees
• Paid Sick Time for all employees
• Medical, Dental, Life and Vision Insurance for Full-Time Employees
• 401K with Employer Matching
• GO Hilton Team Member & Friends & Family Team Member Travel Rewards through Hilton

Job Type: Part-time

Pay: $16.50 per hour

Benefits:

• 401(k) matching
• Employee discount
• Paid time off

Schedule:

• 10 hour shift
• Night shift
• Overnight shift
• Weekend availability

Work Location: In person

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