Job description
Job Description
Job Title: Office Assistant
Reports to: President
Core Values:
- Ethical
- Committed
- Constant Improvement
- Disciplined
- Competitive
Job Purpose: To assist in creating systems for the company, implementing those systems, and performing all office duties.
Desired Goals and Results:
1) Liaison between vendors, suppliers, and marketing partners:
a) Uploading pictures, gaining testimonials, gathering 5-star reviews, social media engagement both independently and with marketing partners
b) Daily monitoring of the dashboard for marketing partner
c) Purchasing equipment
d) Registering equipment
e) Submitting client financing paperwork
2) Customer Service Representative (CSR) Duties:
a) Input customer information
b) Categorize the call: sales, repair, maintenance
c) Offer/Sell club memberships
3) Utilizing Customer Relation Management Software:
a) Customer intake
b) Dispatch
c) Analyze Data
d) Generate Reports
4) Assist in the daily operations of the business which includes but is not limited to:
a) Customer support
b) Sending bank statements to bookkeeper
c) Electronic and paper filing
d) Assisting in manual creation and implementation
Skills and Proficiency:
- Solid communication skills (Phone, Email)
- Computer literacy (Microsoft Office)
- Analytical and Problem Solving Skills
Job Type: Full-time
Pay: $20.00 - $30.00 per hour
Benefits:
- Health insurance
- Paid time off
- Retirement plan
Schedule:
- Day shift
- Monday to Friday
Education:
- Associate (Required)
Experience:
- Microsoft Office: 1 year (Required)
- Customer Service: 1 year (Required)
Work Location: In person
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