Job description

Whirlwind Services is a locally owned maintenance company that has been in business for over 35 years. We are seeking a highly organized, self-motivated person to join our Customer Service team. This position has a flexible schedule with the option for a remote/hybrid work schedule after the first few months.

Our ideal candidate will have the following qualities:

Energetic, punctual and dependable, the ability to work independently, is detail oriented, has a proven high level of accuracy, ability to multi-task and still meet deadlines. Will problem solve independently and has the ability to be adaptable with frequent changes due to client needs.

Responsibilities

• Answering customer calls and prioritizing requests
• Monitoring work in process
• Data entry
• Proficient knowledge of Microsoft Office
• Process customer requests and schedule appropriately
• Outstanding customer service
• Ability to prioritize workload based on emergent calls and deadlines
• Be the liaison for technicians in the field and customer calls and emails
• Create and send proposals
• Support Client Services manager and team as needed

Skills and Qualifications

• Excellent communication skills
• Excellent clerical and organizational skills to keep track of schedules, routes and personnel
• Knowledge of computers for scheduling and other dispatching duties
• Ability to multitask with different, and sometimes conflicting, events happening at the same time
• Ability to work under stress and remain calm and to calm other people during rapidly changing circumstances
• Ability to relay information in a fast-paced environment

This is an hourly full-time position, Monday thru Friday. The position will begin at Whirlwind’s office in Woodinville and after training is completed hybrid/remote working option will be available. Pay is starting at $22 DOE. Medical, Dental & Vision package, 401K, and PTO with paid holidays.

Job Type: Full-time

Pay: $22.00 - $24.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance
• Work from home

Experience level:

• 2 years

Shift:

• Day shift

Weekly day range:

• Monday to Friday

Work setting:

• Hybrid remote
• In-person
• Office

Ability to commute/relocate:

• Woodinville, WA 98072: Reliably commute or planning to relocate before starting work (Required)

Work Location: Hybrid remote in Woodinville, WA 98072

abouteureka.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, abouteureka.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, abouteureka.com is the ideal place to find your next job.