Office Clerk – Quality & Claims Prevention - $17.60/hour

Full Time
Rock Island, IL
Posted
Job description

Dohrn Transfer is a leading Midwest LTL Carrier providing less-than-truckload, truckload, and value-added services throughout our 10-state service area. Join our team and become a part of our new growth and bright future! We offer competitive salary and a great benefit package in an exciting, rewarding industry.

Dohrn is seeking a Full Time Office Clerk in our Quality & Claims Prevention department at our Corporate office in Rock Island, IL.

Shift Details: Days, Monday - Friday

Wage: $17.60/hour

PURPOSE

To locate and correctly place over, short, damaged, and missing freight and prevent claims.

ESSENTIAL DUTIES

  • Daily telephone and written communication with internal and external customers.
  • Review manifests, bills of lading and delivery receipts.
  • Assist terminals and customers regarding over, short, and damaged freight.
  • Request dispositions for redelivery, reconsignment and returns.
  • Billing of disposition freight.
  • Other duties as needed.

MINIMUM REQUIREMENTS

  • High School completion or equivalent
  • Valid Driver License
  • Office experience preferred, but not required
  • Computer skills including Microsoft Office
  • Ability to multi-task in a fast-paced environment
  • Detail-oriented, problem-solver, self-motivated
  • Excellent verbal and written communication skills
  • Ability to establish and maintain great relationships with customers
  • Ability to work in a team as well as individually
  • Excellent attendance

WORKING CONDITIONS/PHYSICAL DEMANDS

  • Primarily sedentary work, which involves sitting most of the time
  • May be occasionally required to exert up to 10 pounds of force and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects
  • The general office environment is favorable; Lighting and temperature are adequate, and there are minimal hazardous or unpleasant conditions caused by noise, dust, etc.;
  • Visual Acuity including regular use of items including a computer screen or monitor
  • Manual dexterity is regularly required including fingering, grasping, and typing; manual dexterity includes repetitive motion of the wrists, hands, and fingers
  • Talking and hearing required to communicate with and listen to others to share or receive information; May be occasionally exposed to noise including telephone, office machinery, and conversations of others

To navigate to the Dohrn Transfer Career Center and apply for this position, please go to dohrntransfer.balancetrak.com and choose the Rock Island, IL location.

Dohrn Transfer Company, LLC is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, religion or other legally protected status.

Job Type: Full-time

Pay: $17.60 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Health insurance
  • Life insurance
  • Paid time off
  • Retirement plan
  • Vision insurance

Schedule:

  • Monday to Friday
  • Overtime

Ability to commute/relocate:

  • Rock Island, IL: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

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