Job description
Primary administrative staff person at two Jefferson County offices
* Time split between Port Townsend and Port Ludlow based on need
- Understand and confidently communicate/model the core values and mission of CB Best Homes
- High degree of ownership and responsibility for maintaining a productive, hospitable and positive office experience for brokers and clients
- Point person for vendors, shipping, equipment and errands
- Ongoing collaboration (primarily virtually, some in-person) with staff members working at other locations
Work closely with staff to support real estate brokers by:
- Creating and maintaining transaction file with firm
- Helping brokers access or order marketing tools (business cards, signs, flyers, key boxes, 3D Tours)
- Generating monthly Opportunity Time (“floor”) schedule
- Assist Marketing Manager with projects as needed
- Create Buyer/Seller packets for agents use
General office duties:
- Answer phone calls & direct to correct department, employee or broker
- Maintain office digital files
- Greet and attend to all in-office clients (brokers) and guests
- Maintain cleanliness of front office/lobby, conference rooms and restrooms
- Keep office supplies stocked
- Notify agents of weekly open houses and other events
- Update window/lobby monitors weekly
- Monitor/distribute digital and physical mail
- Schedule/monitor office maintenance
- Liaison with IT company - first point of contact for brokers and staff
- Maintain 2 offsite sign sheds and one storage unit
QUALIFICATIONS
- Dependable
- People-oriented
- Customer-focused
- Self-directed
- Adaptable/Flexible
- Detail-oriented
- Comfortable with technology
- Enjoys learning new systems & applications
- Willingness and confidence to assist others with technology
- Problem-solver
- Previous customer service or receptionist experience (preferred)
- Experience with the Microsoft 365 environment (preferred)
Job Type: Full-time
Pay: $40,000.00 - $42,000.00 per year
Benefits:
- Health insurance
- Paid time off
Schedule:
- Monday to Friday
Education:
- High school or equivalent (Required)
Experience:
- Administrative experience: 1 year (Preferred)
Work Location: In person
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