Job description

CHM is a restaurant & hotel management company headquartered in Metairie, LA. We are current development partners with Buffalo Wild Wings, Smashburger, Holiday Inn Express & Suites, and avid hotel. We have locations across Louisiana & Mississippi.

CHM is a team member-focused company with a unique culture based on Communication, Integrity & Appreciation. Our culture is as unique and special as our team members and as our guests.

We have a great opportunity in our Home Office for a Manager and Operations Support Specialist. If you have advanced skills using modern technology, a passion for analytics, and a love for guest service, please apply with us today!

This position provides administrative support for the Operations and Human Resources departments, by working independently to perform a wide range of complex and confidential administrative, clerical support duties and data analysis. The candidate must have excellent communication and interpersonal skills and the ability to provide information and service to a wide range of internal and external guests. In addition to these responsibilities, this role requires an outgoing personality, with the ability to participate in Local Marketing initiatives.

General Responsibilities include:

• Ability to use multiple technical applications including Microsoft Office, NCR Back Office, copy/scan/fax and other technical applications.
• Gather, analyze, and prepare information for distribution to multiple stakeholders.
• Review, assess, route, answer and monitor follow up action steps on correspondence.
• Contribute to departmental efforts by accomplishing related duties as required.

Human Resources Support activities such as:

• Report separations and complete employment & wage verifications.
• Maintain filing systems.

Operations Support activities such as:

• Monitor daily performance against budgets and targets, including inventory analysis.
• Monitor incoming guest feedback and ensure all guests are contacted within company standards.

• Answer and route phone calls, mail and e-mail messages and may handle wide-range information dissemination.
• Work independently and within a team on special nonrecurring and ongoing projects.

Qualifications:

• Following oral and written instructions; reading, writing, and performing mathematical calculations at the level required for successful job performance, adequate typing skills, learning and following policies and procedures of the workplace; communicating effectively, orally or in writing; working cooperatively with others; paying attention to detail.

CHM offers medical/vision/dental insurance, and supplementary benefits options to full time team members, as well as paid time off.
Part-time employment for this position at a minimum of 30 hours per week is an option for this position, however Full-time applicants will receive priority.

Compensation is hourly starting at $18 based on experience. A salaried position is also available for consideration. Hours of Operation are Monday through Friday from 8 AM to 5 PM.

CHM is an Equal Opportunity Employer committed to providing equal opportunities to all employees and applicants for employment without regard to race, color, sex, sexual orientation, gender identity, age, national origin, religion, or any other characteristic protected by law.

Location: 2750 Lake Villa Drive, Metairie, LA 70002

Job Types: Full-time, Part-time

Pay: $18.00 - $20.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off

Schedule:

• Day shift
• Monday to Friday

Work Location: In person

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