Job description

At Rise Up For Autism, our mission is to make a positive impact in the lives of children with autism and their families. Rise Up For Autism offers ABA Therapy, Social Skills Groups, Potty Training, and Parent Support Groups in Aurora, Chicago-Kedzie, and Joliet.

The Office Manager is responsible for providing excellent parent experience to all prospective and current families by ensuring accuracy and efficiency for all communication and documentation from parents and clinical staff. The Office Manager will be the primary point of contact for all day-to-day center maintenance related needs.

Job Responsibilities:

• Greet all families, clients and visitors in a professional environment and direct them to the appropriate location or person as needed.
• Responsible for client cancellations and staff call-offs and coordination of coverage
• Responsible for inputting new hire schedules and updating client and staff schedules accordingly in Theralytics.
• Input and track staff PTO
• Liaison for any parents or staff communication.
• Complete initial parent/client intake form and send to billing team
• Parent collaboration regarding attendance, vacations, and changes in availability, while staying in line with policies set in place per parent agreement.
• Primary contact for all incoming calls and prospective families.
• Oversee all day-to-day center maintenance which includes but not limited to opening/closing, restocking office and clinical supplies, and ensuring a healthy and safe environment for all.
• Support clinical team on therapy floor as needed.

Qualifications:

• Bachelor’s degree preferred.
• One (1)-Three (3) years of experience in customer service
• Flexibility and dependability with schedule as additional coverage and on-call hours may be expected.
• Ability to work effectively and efficiently with changing priorities and deadlines.
• Excellent time management skills with the ability to multi-task, prioritize, execute on deadlines, and produce high-quality deliverables with attention to details.
• Strong verbal, written communication and collaboration skills.

Job Type: Full-time

Pay: $18.00 - $19.00 per hour

Benefits:

• Health insurance
• Paid time off

Medical specialties:

• Pediatrics

Schedule:

• Day shift
• Monday to Friday

Work Location: One location

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