Operations Assistant

Full Time
Remote
Posted
Job description

We are a young, successful, and innovative design and manufacturing company in the field of ergonomic mobility. We produce and distribute worldwide wheelchairs and rollators. Therefore, we are looking for you to join our young and motivated team.

Our parent company is located in Feusisberg (Switzerland) - but our international team works flexible and part-time from Switzerland, Germany, America and Ecuador.

Our company Strongback Mobility USA LLC is responsible for the B2B and B2C distribution of STRONGBACK products in the United States (www.strongbackmobility.com). To support this team, we would like to hire you as:

Operations Assistant, 20h/w

YOUR RESPONSIBILITIES

  • Taking, entering, and following up on all orders
  • Customer service through emails and/or phone calls
  • Handling all warranty claims and complaints
  • Recording of all sales numbers from every sales channel
  • Assisting the Operations manager with a variety of other activities as needed

OUR REQUIREMENTS

  • Reliable, detail oriented and responsible
  • Congenial and patient manner to assist customers
  • Computer skills (email, Microsoft Office and ability to learn others as needed)
  • Own a computer
  • Excellent written and oral communication skills
  • Fast learner and problem solver
  • Self-starter that can work with little supervision
  • Committed to work 4-5 hours per day with possibility for more

WHAT WE OFFER

  • 18.500$-20.500$ / year for 20hrs / week with the possibility to grow
  • 3 weeks of paid vacation, 10 days of paid sick leave both per year, all federal holiday paid (after 6 months of probation time)
  • You will play an important role in our young, successful, and innovative company.
  • You can expect an interesting function with the freedom of working from home and part time.
  • Structured onboarding by your personal mentor
  • Start-up atmosphere and a unique working environment where collegiality and our Core Values: "Agility", "Ownership", "Appreciation", "Do the right Thing" and "Pride in Work" count.

If you have any questions, Mrs. Andrea Millar, HR Assistant, will stay at your disposal.

Job Type: Part-time

Salary: $17.00 - $20.00 per hour

Schedule:

  • No weekends

Supplemental pay types:

  • Bonus pay

COVID-19 considerations:
remote working

Experience:

  • Microsoft Office: 3 years (Required)

Language:

  • English (Required)

Work Location: Remote

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