SUMMARY: Responsible for assisting patients in retail optical purchases, adjustment and repairs.

Conducts optical sales assisting patients with frame and lens selection, fitting and adjusting.

• Makes all frame adjustments and repairs as necessary
• Opens and closes optical department as scheduled
• Posts all sales and balances monies daily
• Maintains inventory, both posting and physical
• Does contact lens teaches and orders contact lenses

Job Duties & Essential Functions:

• Assists patients in a timely fashion with frame selection and of lens choices.
• Prepares orders, paperwork etc. in such a fashion that results in accurate orders, no remakes and satisfied patients.
• Offers patients information on contact lenses, lenses, coatings, sunglasses, multiple pair discounts, etc.
• Reviews warranties, return policies, etc. with patient.
• Adjusts frames and does frame repairs to patient satisfaction.
• Obtain prior authorizations for hardware when they have not already been obtained.
• Stays current of optical plans being offered in the area.
• As scheduled makes sure optical department is opened on time and closed after all patients are completed.
• Posts sales daily and in a complete manner. All monies to be balanced daily and given to Accounts Payable for deposit.
• Participates in physical inventories.
• Conforms to all RMEC policies and procedures including punctuality, attendance and dress codes.
• Demonstrates flexibility in job assignment.
• Takes pride and ownership in success and image of R.M.E.C.
• Demonstrates initiative in accomplishing practice goals.
• Potential travel to other office locations as needed and directed by your supervisor

Required Qualifications:

• High school diploma or GED.
• A.B.O. certification a plus
• Position requires accuracy, thoroughness and willingness to assist co-workers.
• Desire to further knowledge by attending continuing education seminars and optical conventions.
• A willingness and desire to learn by instruction from Optical Manager, co-workers, and physicians. Ability to communicate well with patients, co-workers and physicians.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to communicate with patients, staff and medical providers. The employee must be able to exchange accurate information in these situations.

This position is active and requires the employee to constantly move about in the office to assist patients, staff and medical providers.

The responsibilities and tasks outlined in this job description are not exhaustive and may change as determined by the needs of SightMD

SightMD provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, gender identity or expression, or any other legally protected status. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall and transfer, leaves of absence, compensation and training.

SightMD expressly prohibits any form of workplace harassment based on race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, gender identity, or any other legally protected status. Improper interference with the ability of SightMD employees to perform their job duties may result in discipline up to and including discharge.