Job reference number 288541

Optimised Production Leader (Fixed Term - 12 months) - Carlisle Mail Centre

Salary starting from £41,251, plus potential 10% bonus and 25 days annual leave

Full time

Fixed Term

Carlisle Mail Centre, CA1 1AA

For a full job description, please click on the following link: Job Descriptions

Job purpose

Reporting to the Plant Manager, the Optimised Production Leader is the compass for improvement in the Plant. Responsible for ensuring Continuous Improvement tools, processes & behaviours are applied robustly in line with the Operating System to support the Safety, Quality, Cost & Efficiency improvements in the Plant. Responsible for assuring the weekly workload demand plan & that the plan is deployed effectively in their Unit. The Optimised Production Leader leads the Plant Supply Team to align resource to workload that supports the efficient running of the Plant. Responsible for refreshing the production plan daily & ensuring the adherence to processing standards that underpin the production plan. Accountable & responsible for coaching & supporting the shift teams to successfully deploy the production plan & manage the plan in-flight, this includes the accuracy & integrity of the workload & hours reporting.

The main purpose of this role is to:

• Support the Plant Manager in the achievement of all Plant People, Customer & Financial/Productivity targets across the Balanced Scorecard
• Hold weekly formal reviews of performance with each Shift Manager to understand current performance against plan and flightpath
• Ensure each work area has an up-to-date efficiency improvement plan that is formally reviewed each month with the Shift Manager
• Drive Continuous Improvement by working with & enabling managers to improve Pipeline flow & processing standards with their teams, through the use of Continuous Improvement tools that are aligned to the Operating System
• Champion Right First Time principle to ensure customer quality is always built into processing standards throughout the Continuous Improvement journey
• Provide Plant ownership & leadership of the production control resourcing processes
• Coach & support the Shift Managers in the deployment of Continuous Improvement activity, utilising Information Centres & Tiered Escalation
• Review performance against the production plan on a daily basis to identify areas for improvement in either the planning or execution of the plan
• Engage with the Central Production Team with any local intelligence &/or improvement opportunities for the workload demand plan
• Support the SDL & Operations Managers with Delivery forecasting & production planning adjustments
• Identify & monitor high impact work areas for efficiency improvements, making use of the Loss Opportunity Model whilst prioritising flow
• Ensure all seasonal plans are designed to meet our customer & efficiency targets
• Have overall Plant responsibility for the integrity & accuracy of all reported traffic, hours & efficiency, including the in-flight hour-by-hour work area reporting & validation through Information Centres
• Comply with all relevant legislation & business policies regarding resourcing
• Develop & lead on the business plan to achieve the flightpath to standard performance
• Use the business standard production tools to facilitate the Tier 1, 2 & 3 performance discussions each day to support the live, in-flight management of the production plan
• Ensure hours & headcount system alignment
• Ensure the resourcing to workload approach is robust – it must have the correct supply mix to clear the model week workload & deliver on the customer/efficiency targets

Key accountabilities

• Participate positively & constructively in the high-level leadership of the Plant by coaching, developing & supporting operational teams to underpin achievement of performance objectives
• Formal weekly review of each shift performance against plan to identify areas for improvement
• Use of the Processing production planning tool to ensure we resource to demand at work area & shift level effectively & ensure agreed contingency resource levels are in place for seasonal events
• Comply with business reporting standards on traffic, hours & efficiency
• Plant lead for Continuous Improvement, involving the reduction of waste to improve Pipeline flow & the deployment of the Operating System
• Analyse performance against plan & flightpath to identify efficiency & performance improvement opportunities
• Provide timely data from the business standard tools to support operational daily performance reviews at Tier 1, 2 & 3
• Chair/attend the weekly resourcing meeting & work with Shift Managers to increase Plant productivity plan
• Support the achievement of national automation performance targets
• Work with the Regional Production Planning Team to ensure compliance & improved accuracy of the production planning tools & processes

Key Skills

• Building Relationships - Developing & leveraging relationships within & across different departments, functions, unions, internal & external stakeholders to achieve business results.
• Coaching for High Performance - Engaging an individual in developing & committing to an action plan that targets specific behaviours, skills, or knowledge needed to ensure performance improvement or prepare for success in new responsibilities; moves at pace to improve individual & team performance.
• Customer Focus - Drives a customer-centric culture to ensure we deliver on our customer promise & relentlessly improve our offering in line with customer needs.
• Delivering Results - Ensuring consistent contribution to RMG strategic goals by focusing own & others performance on the most important priorities, measuring progress & ensuring accountability against key metrics.
• Know the Business - Using own understanding of basic business operations & RMG systems, processes, departments & functions to achieve business objectives & ensure growth; using knowledge of trends (e.g. operations, market, finance & industry) to understand & improve individual, team &/or RMG’s results.
• Making Sense of Data - Collect, analyse, audit, & interpret information needed to manage Plant or business Unit performance, as well as ongoing team activities to achieve scorecard metrics & business objectives.
• Building and Implementing Production Plans – Planning, organising, coordinating & controlling resources & physical assets to deliver high quality results for RMG within allocated budget; managing operational risk through effective monitoring of relevant regulation to ensure ongoing compliance.
• Leading Continuous Improvement - Creating an environment that inspires people to think logically using data & facts, generating solutions to improve existing conditions & processes; identifying improvement opportunities, generating ideas & driving solution implementation. Trained to the equivalent of Continuous Improvement Practitioner Level 4 (training will be provided).
• Stakeholder Management - Identifying stakeholder’s key needs & challenges; providing & provoking convincing insights that compel decision makers to discover or reconsider un-recognised problems & opportunities & the value of addressing them with new solutions to achieve better long-term results.
• Project Management - Define, sequence, plan & schedule activities with phases & milestones.

NEXT STEPS

Ready to apply? Then complete your application online and submit your CV. If successful, you’ll be invited to a face-to-face assessment where you’ll have the chance to showcase your abilities and passion. You’ll also take part in a capability-based interview and a short management scenario exercise – more details will be provided on the day.

We are an inclusive employer with equality, diversity and fairness at the heart of our values. We welcome applications from individuals from all different backgrounds and are committed to promoting fair participation and equality of opportunity for all of our job applicants.

Closing Date: 26th February. Please note, this advert may close early if the appropriate number of applications has been reached.

#LI-POST #RMG #DeliveryandCollections