Job description

Who is CATCH?

Every Family. Every Person. A Home. A deep belief that everyone deserves stable and permanent housing is at the core of our culture. We end homelessness in Idaho’s Treasure Valley by inspiring stable housing, financial independence, and resilience. Each year, we co-create a new story for over 220 people, using a Housing First philosophy.

The Outreach Program Specialist connects with people experiencing homelessness in the Boise/Ada County area. The goal of outreach services is to help individuals access resources to secure safe and stable housing, improve their health, and live a self-directed, purposeful life.

Responsibilities

• Develop a working understanding of Housing First, Trauma Informed Care, Progressive Engagement, and Motivational Interviewing; consistently demonstrates knowledge and understanding of models through all aspects of client care.
• Continuously build a deeper relationship with referral sources, community partners, and other service providers.
• Build relationships with participants through outreach activities.
• Connect willing participants to the Coordinated Entry system.
• Help clients gather needed documentation for housing applications, as needed.
• Assist clients with housing application completion, as needed.
• Advise clients with regards to writing reasonable accommodations, as needed.
• Maintain client files in an organized, thorough, and timely fashion.
• Enter required data into the Homeless Management Information System (HMIS).
• Report to the Our Path Home Outreach Program Manager; providing information on metrics of success, areas for improvement, and suggestions for innovative new practices.
• Refer clients to community resources and other organizations, as needed.
• Attend staff meetings, case conferencing, and trainings.
• Other duties as assigned by supervisor.

Qualifications (Preferred Skills and Experience)

• A sincere passion for ending homelessness (Housing First programming a plus).
• A High School Diploma or G.E.D. is required and a Bachelor’s degree in a related field is preferred.
• Preference may be given to Certified Peer Support Specialists who have lived experience with homelessness.
• Bilingual in Spanish preferred.
• Organizational and management skills related to data collection, monitoring and reporting.
• Strong problem solving and conflict resolution skills with a solution-oriented approach.
• A solid understanding of the recovery process.
• Awareness of mental health and housing issues and resources in Idaho.
• Cultural sensitivity and the ability to work respectfully with diverse populations.
• Preference may be given to individuals who are SOAR certified.
• Ability to work outdoors throughout the seasons, walk for extended periods of time and traverse uneven terrain.
• Computer skills including experience with email, internet, and comfortable with learning and utilizing the Homeless Management Information System.
• Pass a fingerprint criminal history background check.
• Preferably have reliable transportation or other transportation for independent travel.
• Possess a valid driver’s license.

CATCH is committed to providing equal opportunity to all employees and applicants without regard to race, ethnicity, religion, disability, national origin, age, gender, marital status, sexual orientation, gender identity, veteran or military status.

Job Type: Full-time

Pay: $18.00 - $20.61 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Referral program
• Vision insurance

Schedule:

• Monday to Friday

COVID-19 considerations:
We follow CDC guidelines for mask wearing

Experience:

• mental or behavioral health services: 1 year (Preferred)

Work Location: Multiple Locations

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