Job description

Job Description:

• The Strategic Outsourcing Lead supports the Client Outsourcing COE and internal stakeholders by providing oversight and governance of Outsourcing suppliers and the outsourced contractual arrangements for both ITO and BPO services.
• Under the direction of the OCOE Leads, the Outsourcing support resource oversees OCOE’s strategic vendors and executes Contract Management activities for assigned outsourcing engagements including; contract changes, issue resolution, contract clarifications as part of provisioning and delivering the OCOE’s outsourcing governance shared services model.

Role Summary:

• Supports the outsourcing lead and internal client groups by providing oversight and governance of IT and Business Process (for example - HR, Finance, Clinical) outsourced engagements.
• Executes contract management activities for assigned outsourcing engagements including contract changes, issue resolution, and contract interpretation, as well as ensuring annual contract management objectives are completed.
• Assist in the drafting and delivery of RFx packages.
• Provide project management support for RFx, contract negotiation/renewals, and other governance-related initiatives as assigned.
• Key skills that must be demonstrated include:
• attention to detail, strong written and verbal communication, project and program tracking and reporting, presentation/business case drafting, vendor management, and ability to follow instructions.
• Years of relatable experience: 5-7, must include specific experience in contracting and/or management of large outsourcing relationships.

Description Details

Are you open to look at candidates willing to relocate? Yes – (but we are not paying for the relocation)

What are the top 3-5 skills requirements should this person have?

• Outsourcing Contracting o Project Management Skills
• Detail oriented, take direction and be able to run with it
• Proactive mentality, willingness to ask questions as needed o Strong Interpersonal as well as written/oral communication skills, being able to build rapport with people.
• Application skills needed: Word, Excel, PowerPoint used for RFP’s, tracking and using data, intermediate to advanced levels..

What is a nice to have (but not required) regarding skills, requirements, experience, education, or certification?

What type of environment is this person working in?

• Both Team and Individual work

Work Schedule (Define days,# of hours) 8hrs/5days / Is Overtime offered or required? No If yes, how many hours, what impact to scheduled working hours?

Does this position offer the ability to work remotely on a regular basis or is it an on-site role? If remote opportunity exists, what are the options (i.e. 1 day remote, 4 days on-site)? Hybrid 3days in office 2 days remote

Is the worker onshore or offshore? Onshore 8. Will there be Domestic and/or International Travel? No

Spotlight Call:

• Support role to managing very large outsourcing suppliers for Client , having a bid, full RFP process, negotiation/contracting and ongoing governance.
• Typical for large organizations. Some RFP’s can take up to a year in working through everything and then ongoing support of the contract.
• These positions support leads in various functional groups, helping to get contracting completed, managing change requests to the process, statements of work, etc.
• They would also be involved in organizing RFPs creating docs for the RFP, creating summary of the results, also involve certain level of project management around the RFP.
• Being able to manage to a plan and support status of a plan and be involved in the ongoing management. Making sure results are being reported and tracked.
• This is the type of support we are looking for. Help to meet the increased demand. Want to get someone in quickly….

Application skills needed:

• Word, Excel, PowerPoint used for RFP’s, tracking and using data, intermediate to advanced levels..

Five years of relevant experience Would they be drafting contracts?

• They would use templates and be sure they are updated as changes are made.
• Supporting the drafting of the contract, but are not actually executing the contract.

Preference with industry background?

What kind of background would be a good cross-over:

• Experience in actual outsourcing arrangements would be best, either ITO or BPO as an example.
• Background in various areas may be helpful.
• Legal background would not be as beneficial as the others.

How important is the PM experience piece of this?

• Would look at those type of individuals.
• NOT looking for someone with a PMP, looking for someone who has managed and driven projects of 6 – 9 months in length.
• Must be successful in delivering these types of project. If they have the PMP on top of the above, this would be a winner…. Proven ability to deliver on a project…. .
• Tenure of individuals: if shorter tenure would consider if the work was closely related to what is needed here.

Job Type: Contract

Salary: $65.00 - $72.00 per hour

Schedule:

• 8 hour shift
• Day shift

Ability to commute/relocate:

• North Chicago, IL 60064: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor's (Preferred)

Experience:

• managing very large outsourcing suppliers for Client: 5 years (Preferred)
• full RFP process, negotiation/contracting: 5 years (Preferred)
• drafting of the contract: 5 years (Preferred)
• ITO or BPO industry: 5 years (Preferred)
• Contract management: 5 years (Preferred)

Work Location: One location

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