Job description

About Air France-KLM

A global player with a strong European base, the Air France-KLM Group’s main areas of business are passenger transport, cargo transport and aeronautical maintenance.

Air France-KLM is a leading airline Group in terms of international traffic on departure from Europe. It offers its customers access to a worldwide network, covering over 300 destinations thanks to Air France, KLM Royal Dutch Airlines and Transavia, mainly from its hubs at Paris-Charles de Gaulle and Amsterdam-Schiphol.

Together with its partners Delta Air Lines and Virgin Atlantic, Air France-KLM operates the largest transatlantic joint venture, with more than 340 daily flights.

The Position

As the face of our the airline to our customers, we are urgently looking for our newest team members to start on April 17 or April 24.

By joining Air France & KLM you will become part of a worldwide team dedicated to providing consistent high quality of service to our customers by implementing the 7 Service Standards:

• Be willing to help customers and be attentive to their needs
• Be involved and proactive
• Be courteous and friendly
• Be impeccably dressed and well-mannered
• Deliver a high level of expertise
• Provide relevant information regularly
• Create a welcoming environment

Key Responsibilities:

• Commit to our Customer Service and Quality Standards
• Maintain a high standard of safety and security according to the Air France & KLM safety policies
• Check-in with document verification, perform gate and arrival, airport lounge duties, provide general flight information, assist with baggage service and provide arriving passengers with immigration and customs information
• Acquire and deploy new skills though training

Job Requirements:

• Must be able to fulfill all regular airport duties after comprehensive training
• Provide a safe and secure flight handling for arrivals and departures
• Knowledge of Amadeus, Altea DC, WorldTracer etc. are preferred
• Shift work is required, including nights, weekends and holidays
• Knowledge of Word and Excel are preferred
• Be at least 18 years of age
• Pass an extensive post offer pre-employment background check and pre-employment drug test
• Ability to occasionally lift heavy bags or items weighing up to 50 pounds

Key Job Competencies:

• Customer Focus
• Impact
• Technical and Professional Knowledge
• Teamwork

Job Specifics:

• Regularly rotating shifts within hours of operation (generally 8hr shift in the window period of 12pm to 12am)
• $19.03/hour, to be increased to $19.53/hour after six months of continuous service and to $20.03/hour after one year of continuous service
• Parking paid by Air France
• 40 hours a week
• Working 5 days a week with 2 consecutive days off
• Comprehensive training will be provided
• Career opportunities in Operations, Supervision, Cargo

When applying, please ensure your resume is attached in .doc, .docx, or .pdf format only.

Air France is committed to employing a diverse workforce. EOE/M/F/H/V

Job Type: Full-time

Pay: From $19.03 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Holidays
• Night shift
• Overtime
• Weekend availability

Application Question(s):

• Are you able to work late nights, weekends and holidays?
• Air France are urgently looking for selected candidates to start on April 17 or April 24. Will you be able to start full-time on one of these dates?

Work Location: One location

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