Job description

Since 1969, Spectrum Health Systems, Inc . has been a leader in the field of alcohol and drug abuse treatment. Our mission is to provide the highest quality of services to individuals seeking treatment for substance abuse and/or mental health issues. We assist our clients in achieving sobriety, sustaining recovery, and fulfilling personal goals in order that they may lead healthier, more productive lives.At Spectrum Health Systems, we take great pride in our organization and in our work. We believe that providing the highest quality service and ensuring that our actions and behaviors are always client-focused place our organization ahead of the rest.

Location: This position is based out of Worcester, MA at our Outpatient Lincoln St. site. Travel may be required to other outpatient sites on occasion.

Pay rate: $17.00-$18.00/hour

Schedule: Full-time, 40 hours. Monday-Friday. On rotation; Hours will fall somewhere between 5:00 AM-5:30 PM. This position is hybrid - with some work from home days per week.

The Patient Accounts Coordinator will be responsible for:

• Managing the effective flow of communication and data within the following areas: Patient Accounts, Department of Public Health (DPH) assessments, MassHealth enrollment, Cash Collections.
• Verifying client insurance eligibility and client responsibility.
• Determining DPH Eligibility and maintain DPH reporting.
• Assessing all DPH Clients every 90 days.
• Compiling and submitting monthly MassHealth Travel vouchers.
• Assisting and enrolling clients with MassHealth via Health Connector.
• Assisting clinical coordinators in understanding what is expected of client for payment.
• Assisting clinical coordinators when needed with tracking weekly patient accounts collections and maintaining daily Cash receipt log for both credit cards and money orders.

Qualifications:

• Equivalent of an Associate degree in business or related field or minimum three years of experience in a health care setting.
• Knowledge of state and federal funded regulations, eligibility, and billing procedures required.
• Must have the ability to proficiently operate computer programs, such as Windows 2000, Microsoft Word and Excel, and PowerPoint.
• Prior knowledge and work experience with registration and insurance preferred, especially knowledge of insurance requirements.
• Must demonstrate strong organizational and interpersonal skills; ability to handle complex and confidential information.
• Must have the ability to solve practical problems and prioritize based on client necessity, and handles customer service issues including but not limited to client complaints.
• Excellent written and verbal communication skills to interact with all levels of personnel, both within and outside company required.

Benefits:

• Health, dental, vision insurance
• 401k with company contribution
• Paid time off
• Tuition reimbursement
• Discounts on wide array of services/entertainment

Spectrum Health Systems is an equal opportunity at will employer and does not discriminate against any employee or
applicant for employment because of age, race, religion, color, disability,sex, sexual orientation or national origin.

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