Job description

If you’re looking to make a positive career change, look no further!

Tooth Town Pediatric Dentistry, in South Lyon, MI is a hardworking, fun loving, dedicated pediatric dental office searching for a key player to join our front office team.

This team is responsible for all administrative aspects of patient care, including:

· Maintaining a productive and efficiently scheduled appointment book for all providers.

· Warmly welcoming all clients and effectively communicating in person, by phone and email.

· Verifying insurance benefits and processing claims.

· Collecting payments and making financial arrangements.

· Working closely with the clinical team to develop and present both simple and complex treatment plans and scheduling appropriately.

· Comprehensive recall management.

· Maintaining complete and accurate patient records, both hard copy and electronic.

At minimum, the candidate must possess a high school education or equivalent and have one year experience in a dental office setting.

The ideal candidate will be able to demonstrate:

· Solid administrative experience in a dental office.

· A comprehensive understanding of the patient scheduling and billing processes.

· Strong proficiency with computers, including the effective use of electronic practice management software, Microsoft Office, various patient communication systems and social media.

· The ability to multitask in a fast-paced environment while maintaining attention to detail.

· An understanding of patient privacy requirements and the practical application of HIPAA in both written and verbal communications.

· The ability to communicate effectively with clients and team members.

· A passion for providing the highest quality patient care through outstanding customer service.

We are a pediatric dental office so you also need to love children and working with parents.

The position is full time (averaging 35-40 hours per week) Competitive salary based on skills and experience. Benefits include but are not limited to: paid time off, paid holidays and 401k with employer contributions/profit sharing.

If you believe your qualifications and goals align with ours, we would love to hear from you!

Please include a cover letter with your resume for consideration.

Job Type: Full-time

Pay: $18.00 - $21.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Employee discount
• Paid time off

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Ability to commute/relocate:

• South Lyon, MI 48178: Reliably commute or planning to relocate before starting work (Required)

Education:

• High school or equivalent (Required)

Experience:

• Customer service: 2 years (Required)
• Computer skills: 2 years (Required)

Work Location: In person

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