Patient Care Coordinator/Front Desk

Full Time
Pittsford, NY 14534
$18 - $23 an hour
Posted
Job description

SUMMARY: Patient Care Coordinators are instrumental in helping patients receive great care with the attention and follow-up they need for their optimal healthcare experiences. This requires a flexible attitude and a caring disposition.

ESSENTIAL DUTIES & RESPONSIBILITIES

Duties may vary from day-to-day and week-to-week, but will involve the following tasks and responsibilities:

  • Patient screening upon arrival to the office
  • Scheduling and managing patient flow
  • Meeting with patients and family members to inform and educate them on treatments
  • Answering patient questions
  • Coordinating with insurance carriers
  • Adhering to confidentiality, State, Federal and HIPAA laws and guidelines with regards to patient’s records.
  • Following and demonstrating commitment to the business policies, professional expectations and Excellence Service Standards
  • Willingness to travel between locations based on need (Brighton, East Rochester, Greece & Gates)
  • Other duties as assigned.

EDUCATION AND/OR EXPERIENCE

  • One year of dental office experience
  • High School graduate
  • Valid NYS driver’s license and reliable transportation

KNOWLEDGE, SKILLS & ABILITIES REQUIRED

  • Able to multitask and handle multiple business and workplace changes that may arise. Able to communicate clearly and effectively orally and in writing.
  • Able to work well on a team and independently.
  • Communicate effectively and develop a strong working relationship with the Doctors and promote teamwork through cooperative and professional behaviors.
  • Demonstrated ability to maintain a safe and healthy environment for patients and co-workers.
  • Ability to respond professionally in stressful situations.

Job Type: Full-time

Pay: $18.00 - $23.00 per hour

Benefits:

  • 401(k)
  • Dental insurance
  • Employee discount
  • Health insurance
  • Life insurance
  • Paid time off
  • Parental leave
  • Vision insurance

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday

Experience:

  • Dental office: 1 year (Preferred)

Work Location: In person

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