Northwest Eye Surgeons is the premier eye surgical center in the Northwest and remains committed to its tradition of personalized, high-quality patient care, advanced technology, and excellent results. Our staff includes a nationally-recognized team of specialized ophthalmic surgeons and optometric physicians, with vast clinical experience in a wide variety of eye surgical services.

Our team is our most valuable resource so we cultivate a team-oriented environment where caring staff is rewarded for and takes pride in providing outstanding patient care. Join our team to work with high-quality people, have pride in the results being delivered, and have growth opportunities in an expanding industry.

An ideal candidate will be patient-focused with a love for the senior community. We are looking to fill a Full Time position in our Mount Vernon Clinic. Northwest Eye Surgeons is an equal opportunity employer offering a competitive salary.

ROLES AND RESPONSIBILITIES

• Welcomes and greets all patients, and visitors, in person or over the phone and enjoys constant public contact
• Supporting the member/patient experience through active listening, seeking to understand and build relationships with our member/patient.
• Greets all members/patients/anyone that approaches your workspace appropriately with a smile.
• Assist with scheduling routine and follow-up appointments as needed
• Demonstrates critical thinking and problem-solving during challenging patient interactions and situations.
• Ability to recognize and follow appropriate procedures for medical and non-medical emergencies
• Strong verbal, written, and interpersonal skills
• Must demonstrate excellent customer service orientation, problem-solving, and verbal communication abilityAnswers the phone while maintaining a polite and consistent phone manner
• Responsible for keeping the reception area clean and organized
• Registers new patients and updates existing patient demographics by collecting detailed patient information including personal and financial information
• Facilitates patient flow by notifying the provider of patients' arrival, being aware of delays, and communicating with patients and clinical staff
• Responds to inquiries by patients, prospective patients, and visitors in a courteous manner

Sight Partners is committed to the full inclusion of all qualified individuals. In keeping with our commitment, our company will take steps to ensure that people with disabilities are provided reasonable accommodations. If reasonable accommodation is required to participate in the job application or interview process fully or to perform the essential functions of the position. Please contact Human Resources at HR@s-p.net.

Sight Partners provides equal employment opportunity to all its employees and applicants for employment, and assures that there is no discrimination against any person on the basis of race, color, sex, religion, marital status, national origin, age, sexual orientation, citizenship, veteran status, or the presence of any sensory, mental, or physical disability in accordance with state and federal laws.

Sight Partners is an equal-opportunity employer committed to an inclusive, multicultural workplace. Sight Partners values diversity and strives to have a diverse workforce and is committed to equal employment opportunity. Sight Partners encourages members of diverse communities to apply.

Solar Winds ticket #8564

Requirements

• High School Diploma or equivalent
• Minimum one-year general office experience in a healthcare setting
• Proficiency with Microsoft Office products, G-Suite environment, and strong keyboarding skills
• Ability to work in a fast-paced, team environment and follow through on tasks to completion

Benefits

• Competitive Salary $16- $23
• Medical, Dental, and Vision Insurance
• HSA/FSA Accounts
• 401(k) Plan with employer match
• 8 Paid Holidays, which include New Year's Day, Memorial Day, Juneteenth, Fourth of July, Labor Day, Thanksgiving, Day after Thanksgiving, Christmas, and 1 Floater Holiday
• Generous Paid Time Off accrual. 1-90 days employees accrue 1.00 hour for every 40 hours worked. After 91 days employees accrue 6.33 hours of PTO for every 80-plus hours worked in a pay period. After 5 years employees accrue 7.67 hours for every 80-plus hours worked in a pay period