Job description

PRC Alliance Pain Relief Centers is a family of pain management specialists who are committed to relieving pain through exceptional and compassionate care. Our mission is to relieve patients of pain and provide outstanding medical care and comfort through a conservative yet comprehensive approach to pain management. We serve our patients at eight locations northeast of Orlando (Palm Coast, Ormond Beach, Daytona Beach, Port Orange, New Smyrna Beach, DeLand, Orange City, and Lake Mary).

We are currently hiring a Patient Service Representative. The Patient Service Representative will be joining a team of pain management specialists that have made a difference for thousands of people suffering with chronic pain. The impact of minimizing pain and improving quality of life resonates with our physicians, nurses and staff who build strong relationships with patients and their families and see lives change.

Patient Service Representative Responsibilities:

· Serves patients by greeting, scheduling appointments, and maintaining records and accounts

· Ensures availability of treatment information by filing and retrieving patient records

· Maintains patient accounts by obtaining, recording, and updating personal and financial information

· Obtains revenue by recording and updating financial information, recording, and collecting patient charges, and controlling credit extended to patients

· Special projects as assigned

· Performs other duties as required

· Maintains confidentiality and handles sensitive matters with discretion and tact

· Must have a general knowledge of and the ability to maintain HIPAA privacy requirements

Patient Service Representative Requirements:

· High School diploma or equivalent experience

· Must have strong telephone skills

· Must be organized and detail oriented

· Professional presence with strong written and verbal communication skills

· Must be able to multitask

· Must have strong customer service orientation

· Must be looking to grow and develop in the role

· Must have the ability to work in an independent and self-directed manner and assume individual initiative

We Offer:

· A great work environment

· Medical, dental, and vision insurance

· 401(k)

· Paid Time Off

· Disability insurance

Pay Range:

· Based on experience

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Disability insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Healthcare setting:

• Clinic
• Private practice

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Ability to commute/relocate:

• Port Orange, FL: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

• Customer service: 1 year (Preferred)
• Medical terminology: 1 year (Preferred)
• Computer skills: 1 year (Preferred)

Work Location: In person

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