**Although this is a remote opportunity, the role carries the expectation of occasional onsite visits. Therefore candidate must be based in/around/near Minneapolis**

Are you seeking an exciting opportunity to join a passionate, growing, and dynamic team of professionals who support patients?

This is partially a remote position with some onsite work in Minneapolis. The Patient Service Representative will focus on the processing and resolution of motor vehicle and other accident claims. Our Patient Service Representatives work independently and as part of a team comprised of both fellow Knowtion Health coworkers and the Client’s staff remotely. Knowtion Health Service Representatives will need outstanding communication skills, strong computer skills and the ability to multitask while working in a fast-paced environment.

What’s Attractive to the Right Candidate?

• Knowtion Health is a growing firm in a growing industry. Our status as a leader in this industry means that we have the resources to invest in the business and to innovate.
• Our business is intensely competitive and is constantly evolving. We quickly identify new challenges and develop solutions, so you won’t simply be doing what was done last year. Our new employees are frequently pleased and surprised by how quickly we make decisions and adapt to market conditions.
• Knowtion Health culture is inviting and competitive, embracing challenge and celebrating accomplishment; dedicated colleagues striving to provide quality results that have lasting impact.

The Opportunity:

• Develop and maintain a professional relationship with…
  • Our clients, acting as a liaison between the hospital and Knowtion Health
  • Hospital related physician offices, ensuring open and mutual communication
  • Insurance payers, encouraging prompt payment
• Read and respond to all e-mails and correspondence received in a timely manner
• Verify and fulfill any attorney requests that are received
• Complete daily billing activities for new accounts
• Travel occasionally to perform Field Visits, which includes…
  • Visiting patient homes during evening and weekend hours
  • Preparing and delivering information packets to patient homes
  • Explaining the claim process to patients and obtaining the necessary information from them to move said claims forward
  • Planning the most efficient and economical travel routes to multiple patient homes
  • Tracking time spent on Field Visits and accurately completing expense reports

What you bring:

• High school diploma or GED
• Valid driver’s license
• Healthcare or insurance background
• Ability to travel occasionally when needed

The above statements are intended to provide the general nature and level of work being performed by most people assigned to the position. They are not intended to be an exhaustive list of all responsibilities, duties and requirements.

This position is remote and requires a dedicated, distraction-free work space at home. We offer a competitive benefits package including medical, dental, vision, life insurance, short term disability, long term disability, bonus opportunities, paid holidays, 401k, and a generous PTO policy.