Job description
Job Snapshot
-
Employee Type:
Full-Time -
Location:
Akron -
Job Type:
Health Care -
Experience:
Not Specified -
Date Posted:
26/4/2023
Job Description
Join a team of dynamic, results oriented professionals!
Named among “The World’s Most Admired Companies" by Fortune Magazine
Named among "America's 100 Most Trustworthy Companies" by Forbes magazine
Named among “Great Places to Work" by Becker’s Hospital Review
- Career Growth Opportunities
- Convenience market on site
- Benefit Eligibility (Medical/Dental/Vision/Life) the first of the month following 30 days of employment
- 401K program (Discretionary matching funds available)
- Employee Assistance Program
- Referral Program
- Dental plans & Vision plans
- GENEROUS Personal time off
- Eight Paid Holidays per year
- Quarterly incentive plans
- Business casual dress code
- Free Parking
- Free coffee daily
- Employee of the month awards with monetary gift and parking space
- Training Programs
- Fitness Center with personal trainer on site
- Awesome Facility with terrific amenities
- Wellness programs
- Flexible work schedule
This is a HYBRID work opportunity at the TeamHealth Billing Center in Akron, OH!!
JOB DESCRIPTION OVERVIEW:
The Patient Services representative is responsible for answering incoming patient calls and providing support to the National Patient Services Center. The accounts should be handled until total resolution by determining the patient’s and/or guarantor’s financial obligations, and obtaining the necessary billing information to file a claim for reimbursement. The Patient Services representative is also responsible for processing incoming correspondence.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Process and resolve patient calls
- D11 Incoming Mail and Forms
- Document patient accounts
- Process workfiles and webs received from the NPSC, taking appropriate action in IDX
- Review and process incoming correspondence from patients and insurance carriers
- Process information received via the TeamHealth website, making appropriate updates to the patient’s account in IDX
- Responsible for collection communications with IMBS Webs and all collection agencies for Billing Center
- Process and notate Charity Cares for all billing areas designated to accept Charity Care
- Process and notate Chapter 7 and Chapter 13 bankruptcy letters
Job Requirements
QUALIFICATIONS / EXPERIENCE:
- Ability to type 35 WPM + 8,000 KPH with 95% accuracy
- Ability to follow through on account resolution
- Good verbal and written communication skills
- Ability to perform duties independently with general supervision
- Ability to understand basic insurance billing, as well as TeamHealth billing policies and procedures
- High school diploma or equivalent
- One year minimum experience in computerized medical billing preferred
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