Job description
BROCKTON NEIGHBORHOOD HEALTH CENTER
Phlebotomist
- Full Time
$18.19 - $21.40
Supervisor: Laboratory Supervisor
Must work evenings and Saturdays!!
These are full-time evening positions 12pm to 9pm and every other Saturday 9am to 3:30pm.
Newly graduated from a Phlebotomy program are encouraged to apply.
POSITION SUMMARY:
The Phlebotomist is responsible for blood collections; obtaining urine and other non-blood specimens; processing specimens; maintaining lab log book; maintaining lab supplies; and distributing lab related documents.
- To deliver optimal patient services.
- Performs a variety of duties related to laboratory and health center needs.
- Participates in the overall optimal functioning of the health center.
QUALIFICATIONS:
Graduate of a phlebotomy training program.
National certification in phlebotomy required.
Bilingual preferred.
MINIMAL KNOWLEDGE BASE:
- Has good understanding of phlebotomy skills.
- Has understanding of common laboratory tests/ procedures
- OSHA guidelines.
- Infection control standards.
- Maintains current information related to laboratory issues.
- Independently seeks answers and/or information when presented with doubt or uncertainties.
- Moderate computer skills.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
PROFESSIONAL BEHAVIOR:
- Maintains optimal attitude to achieve favorable responses.
- Is reliable and dependable as demonstrated by excellent attendance, punctuality,
- Thorough follow-through of work tasks.
- Maintains patient and coworkers confidentiality (HIPAA) at all times.
- Maintains discretion of conversation in work areas.
- Maintains compliance with all facility Policies and Procedures
- Is pleasant, courteous, and considerate of patients and co-workers in all departments (in person and on the phone)
- Maintains appropriate chain of command. Performs duties related to accurate and safe collection, handling, and processing of specimens (per reference labs requirements).
- Performs duties related to the continuous operation of the health center.
TASKS:
- Accomplishes accurate and timely completion of tasks and procedures.
- Obtains specimens from patients. Instructs patients on procedure for specialty testing.
- Properly labels specimens and completes necessary forms.
- Positive ID of all patient by asking patient to state their full name and DOB
- Bag specimens safely and appropriately for transfer to reference lab.
- Maintains log book for tests ordered and results received.
- Assures that lab results are received in the patients chart within three (5) business days, (except for special testing which may take longer)
- Follows up on any missing reports or results.
- Uses and maintains laboratory equipment appropriately.
- Acts as liaison for internal and external lab issues.
- Responds to phone calls related to the lab except for anyone requests for results (refer to nursing department).
- Documents accurately in patient record as necessary.
- Maintain neatness and cleanliness in lab area. Interprets as needed.
- Preceptor for students. Ability to adjust to changes
QUALITY ASSURANCE/IMPROVEMENT:
- Quality Assurance Monitoring – participates in the betterment of the health centerthrough studies and reviews as necessary.
- Goal Setting – Assess personal, team, and organizational goals.
TEAMWORK ORIENTATION:
- Maintains teamwork approach.
- Flexibility – continuously participates in the modification of schedule, duties, andprocedural functions.
- Contribution – consistent effort to further goals by modifying and/or improvingindividual procedures and tasks.
- Conflict Management –Able to implement problem solving techniques.Identifies tasks and operational problems. Generates and implements solutions in conjunction with co-workers and management. Handling conflict with staff and patients appropriately.
- Assist in Student/Volunteer Training.
- Trains and shares knowledge with new staff
- Always be respectful of the Leads and Seniors in the department
- Float between sites
WORKING CONDITIONS:
Works in a busy community health center in a downtown business district. Long hours are sometimes required. Covering other facility locations is required.
PHYSICAL REQUIREMENTS:
Physical demands requiring lifting small pieces of equipment, boxes, and/or patients not to exceed 40 pounds. Mostly standing and walking required. Visual acuity sufficient for frequently reading. Hearing acuity sufficient for holding conversation with or without audio devices.
BNHC is committed to providing a safe and heathy environment for patients and staff. As a condition of employment, employees, to include new hires, are required to be fully vaccinated to include the most recent COVID 19 booster and annual flu vaccines, with the exception of those who have documented medical or religious exemptions, that must be approved by BNHC according to its protocols. Additional vaccines may be required based on the recommendation of the CDC. New hires who are not yet vaccinated for flu or COVID can arrange to be vaccinated on site.
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