Job description
Do you have previous experience in the hospitality industry and a strong desire to provide excellent customer service to our guests? You could be just what we're looking for in our next houseperson. Our hotel is extremely busy, and we need a detail-oriented individual who is willing to perform a wide range of tasks to ensure that our guests have an exceptional experience. Responsibilities include keeping hotel public areas clean such as hallways, meeting rooms, and lobbies. You will also support housekeeping by delivering items requested by guests such as amenities, rollaway beds, cribs, and bedding to guest rooms, and completing any special projects assigned by housekeeping managers. You should have at least one year of experience as a housekeeper or house person. Please apply now if you have excellent people skills and are looking for a new challenge!
Compensation:$16.00 hourly
Responsibilities:- Provide the highest level of service by anticipating, listening attentively, and responding promptly to guests’ needs
- Make deliveries to guest rooms for guest-requested items such as amenities, rollaway beds, cribs, bedding, and linens
- Maintain the cleanliness of the guest rooms and hallways, as well as the lobby and other workspaces
- Transport clean linen to the housekeeping storage rooms and replenish linen supplies on each floor
- Check all allocated floors at the start of each shift and during the day to collect garbage, soiled linen, and other items as directed by management
- Hours required: 3:00 PM-11:00 PM
- Must have graduated high school or received an equivalent certification (GED)
- Proven customer service experience with a strong guest-focused mentality
- Good understanding of cleaning techniques and products
- Hard worker with strong time management, organizational, and communication skills
- 1 year experience as a houseperson or housekeeper strongly desired
We're off I-490 in Victor, less than a mile from Eastview Mall and a range of restaurants. Fairport is 10 minutes north of us, and we're 15 miles from downtown Rochester. The University of Rochester and Rochester Institute of Technology are 20 minutes away. Enjoy free hot breakfast, WiFi, and our pool and whirlpool.
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