COMMUNITY HEATH:

Community Health is a primary care network that provides nationally-recognized programs, a focus on wellness, dental, behavioral health and pediatric specialties, walk-in Express Care, a culture of community and quality health care that almost everyone, insured or uninsured, has come to depend on. As an equal opportunity employer, we offer a team-oriented, collaborative work environment for close to 400 employees at eight different locations in Rutland and southern Addison counties.

ABOUT THE ROLE:

Under indirect supervision, works closely with medical providers, primary care teams, and social services agencies to provide short term care coordination and connection to resources and support patient to improve their health and general well-being through education and provision of coordination of care and services. This position will work in both clinical and community-based settings, supporting and advocating for cultural understanding and sensitivity among healthcare professionals serving vulnerable underserved population to receive appropriate services. Through the grant funding this position, this position will give applicants the ability to earn their Community Health Worker Certification, free of charge, with paid hours to attend certification.

HOURS: (8-12 hour) 3 to 4 days a week, with weekend rotation. Pay differentials for weekends and after hours will be available.

FUNCTIONS OF THE POSITION:

• Assists patients in the clinic setting. Communicates to patients/patients the purposes of the program and the impact it may have on their wellbeing. Helps patients identify socio-economic issues that affect their overall health and develop health/social management plans and goals.
• Documents all patient encounters and contracts made on behalf of patients; completes and submits monthly reports; maintains comprehensive electronic patient files, which include patient notes, release of information, assessments and other medical documents acquired on behalf of the patient. Documents activities, service plans, and outcomes achieved by patient in an effective manner.
• Educates patient on the proper use of the Emergency Room and Express Care and provides information for alternatives. Coaches’ patients in effective management of their chronic health conditions and self-care. Assists patient in understanding care plans and instructions. Motivates patients/patients to be active and engaged participants in their health and overall wellbeing.
• Assists patients in accessing health related services, including but not limited to: obtaining a medical home, providing instruction on appropriate use of the medical home, overcoming barriers to obtaining needed medical care and /or social services.
• Provides support and advocacy during initial medical visit or when necessary to assure patients' medical needs and referrals required are being conveyed. Follows up with both patients and providers regarding health/social services plans.
• Facilitates communication and coordinate services between providers and the patients/patients. Coordinates and monitors services, including comprehensive tracking of patients' compliance in relation to shared care plan objectives.
• Convey the purposes and services of a program to the user population and the impact that program or service would have.

SKILLS REQUIRED FOR SUCCESS:

• High school diploma or GED; at least 1 year of experience directly related to the duties and responsibilities specified.
• Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year basis.
• Any combination of 1-3 years health/social services experience and/or education.
• Experience and understanding of population health management and social determinants of health.

This is a 1-year grant-funded position, with possibility of extending beyond one year.

HOW WE SUPPORT YOU:

• Medical insurance.
• Dental insurance.
• Health savings account option.
• 403 (b) retirement savings plan.