Job description

Join us on Thursday April 27th for Walk in interviews! Now hiring fantastic people for our Post Closing department!

When: Thursday April 27th from 1pm - 5pm

Location: 2330 Commerce Park Drive, Palm Bay, FL

Job Details:

Pay Rate: $14-$14.50

Shifts: 8am – 5pm Monday-Friday

Duties and responsibilities:

• Manage original collateral documents from the time of receipt through shipping to the end recipient.
• Receives incoming mail and overnight packages.  Opens packages and retains original envelope/package and tracking information.
• Looks up loan in client’s system to assure the document belongs to that client.
• Completes Cover Sheet with required information and attaches to the original document.
• Scans document and uploads to client's system
• Enters date received and package tracking information
• Files documents securely according to procedures for that client.
• Retrieves documents as requested and provides to QA for review
• Using client’s system and shipping matrix, identifies where documents need to be shipped and prepares shipping label.
• Enters shipping method and tracking information into client’s system
• Prepares shipping manifest

Education:

• High school diploma or equivalent (GED) required.

Experience & Abilities:

• Helpful, friendly customer service experience is required.
• Able to talk on the phone and navigate a computer at the same time.
• Able to read notes within the computer system to answer questions.
• Ability to use good judgement and be resourceful to find answers and resolve issues satisfactorily for callers and know when to refer a caller to a different department or supervisor when Associate cannot answer or resolve thoroughly.
• Ability to multitask (i.e., document all calls, send emails and/or faxes to callers, perform any follow-up work promised to a caller).

Sourcepoint is an Equal Employment Opportunity/Affirmative Action Employer and maintains a Drug-Free Workplace. All candidates who have received a written offer of employment will be required to undergo a company paid drug test. Failure to submit to this test and/or to successfully test negative will result in withdrawal of the applicant's job offer.

Sourcepoint participates in E-Verify and we will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s I-9 to confirm work authorization.

It is the policy of this Company to seek and employ qualified individuals at all locations and facilities, and to provide equal employment opportunities for all applicants and employees in recruiting, hiring, placement, training, compensation, insurance, benefits, promotion, transfer, and termination. To achieve this, we are dedicated to taking affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, and other eligible veterans.

Job Type: Full-time

Pay: $14.00 - $14.50 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Education:

• High school or equivalent (Required)

Work Location: One location

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