Practice Administrator (Family Eyecare Associates - Reno, NV)
Full Time
Reno, NV 89521
$60,611 - $67,802 a year
Posted
Job description
Compensation range for the role is listed above. Applicable salary ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law.
General Summary
The basic function of this role is to evaluate, develop and manage strategies through practice operations that drive profitable sales growth.
Essential Functions
Provides day-to-day management and resource to the practice or practices including, development of plans, supported by a positive and productive patient environment that ensures premier customer service, customer retention, as well as outstanding associate/doctor satisfaction and retention
Manage multiple direct reports and/or multiple practice locations
Plan, develop, organize, implement and direct the day-to-day functions of the practice or practices and its programs and activities to ensure compliance, efficiency, and patient satisfaction
Identify strategy for growth and execute plans to achieve growth goals
Develop the practice budget including profit and loss responsibility of the practice, including revenue, expenses and budgeting
Review the practice’s policies and procedures to make recommendations for continued compliance and current regulations and interpret policies/procedures to appropriate parties such as employees and patients.
Address issues raised by employees, and patients and seek out appropriate solutions to make improvements
Responsible for recruiting and hiring of staff ensuring that the most qualified candidates are selected
Monitor performance of direct reports; provide prompt and objective coaching and counseling; conduct performance reviews
Market the practice in the local community and maintain an excellent public relations program
Ensure effective communications are maintained within the practice and externally
Works on special projects and perform other related duties assigned or requested
Job Specifications
Typically has the following skills or abilities:
Bachelor’s degree in related field or equivalent experience
Minimum of 2 years of leadership experience in a business-related environment; optical experience preferred; multi-unit managed preferred
State licensure or certification by a nationally recognized optician association as an optician is preferred
Proven track record of sales growth through sales skills and accountability for sales results
Ability to facilitate, train, coach, and develop excellent, results-oriented, customer-oriented, retail/sales-oriented associates/teams
Ability to recruit and select associates/teams
Ability to present and implement decisive and creative solutions to issues/opportunities to grow the business
Ability to provide enthusiastic and concise communication to meet/exceed customer expectations as well as foster positive and results-oriented associate, doctor and host relationships
Ability to manage priorities through adaptability, willingness to take calculated risks, and follow-up
Strong influence and communication skills at all levels
Working Conditions
The working environment is generally favorable. Lighting and temperature are adequate, and there are no hazardous or unpleasant conditions caused by noise, dust etc.
The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job grade.
#LI-ONSITE
#LI-VENTURES
VSP123
VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, gender identity, sexual orientation, disability or protected veteran status. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
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