Job description

*Must live or be relocating to Maine*

Primary Purpose: The Program Analyst will oversee the day to day operation of the Homeless Management Information System (HMIS) and provide project oversight and technical assistance. This position will work with the Continuum of Care (CoC) and other partners on HMIS data initiatives, reporting, and system wide data analysis as well as provide ongoing maintenance and support for all HMIS software applications, which include technical and analytical support through conducting regular review of community and program-level data. This position will coordinate the HMIS activities required for compliance including the development of program monitoring, creation and update of policy documents, and running performance reports.

Education and Experience: Education and two years of experience in providing technical training and support or a combination of six years education, training, and experience preferred.

Core Functions:

• Oversee the day to day operation of the Homeless Management Information System and provide project oversight and technical assistance

• Work with the CoC and other partners on HMIS data initiatives, reporting, and system wide data analysis

• Utilize program data to make recommendations for program, workflow, and report changes

• Conduct regular reviews of community and program-level data

• Coordinate the HMIS activities required for compliance

• Provide ongoing maintenance and support for all Homeless Management Information System (HMIS) software applications

• Participate in special projects and initiatives as requested

• Other duties as assigned

Skills and Knowledge:

• Strong PC skills using various software, and demonstrated computer proficiency with Internet and Intranet techniques of working with databases

• Strong project management, time management, and organizational skills

• Strong data analysis and reporting skills

• Ability to establish and maintain good working relationships with external partners

• Strong facilitation skills and experience communicating effectively in front of groups

• Excellent communication skills – oral, written, listening

• Ability to take initiative, work independently, and utilize creative and analytical skills to resolve issues

• Ability to provide and document ad hoc and creative support solutions to users

• Strong organizational skills and ability to be a self-starter and manage projects

• Excellent verbal and written communication skills, comfortable making presentations to small and large groups Ability to manage multiple projects and prioritize customer needs

• Ability to manage and resolve conflicts

Working Conditions: Fast paced environment with multiple priorities, interruptions & deadlines. MaineHousing office hours are Monday – Friday from 8:00am to 5:00pm. Telework may be available.

Reports To: Homeless Initiatives Operations Manager

The starting hourly rate for this position is $21.18 ($44,040 annually), plus a comprehensive benefits package!

**Position may remain open until a suitable candidate is found**

Job Type: Full-time

Pay: From $44,040.00 per year

Benefits:

• AD&D insurance
• Dental insurance
• Dependent health insurance coverage
• Disability insurance
• Flexible schedule
• Flexible spending account
• Health insurance
• Life insurance
• Paid holidays
• Paid time off
• Parental leave
• Partner benefits
• Prescription drug insurance
• Professional development assistance
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Augusta, ME 04330: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

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