Job description
The position is based from our corporate office in Eldridge, Iowa
Starting salary will be based on Experience
- Setup, install and maintain a variety of Point-of-Sale systems
- On-site hardware installation, end user training and support
- In-office hardware and software support
- Provide networking recommendations to site management and immediate supervisors
- Handle both incoming and outgoing calls to end users, as well as answering questions, troubleshooting issues, and resolving them quickly and efficiently
- Program datasets and menus for end users within various Point of Sale offerings
- Maintain detailed documentation of interactions with clients and third parties
- Aptitude for IT (Can build a computer, has extreme interest in the topic)
- Intermediate-to-advanced technical understanding of Windows & computer hardware preferred but not required
- Ability to learn and understand software systems quickly
- Strong work ethic
- Ability to run a project from beginning to end without oversight
- Excellent interpersonal skills with an emphasis on communication
- Ability to work effectively as part of a team but also independently
- Friendly and patient demeanor
- Problem solving skills
- Reliable transportation
Nice to Have but not required:
- Experience with and broad knowledge of networking
- Formal education in information technology, but not necessary
- Working knowledge of or hands-on experience with restaurant POS hardware & software
- Previous experience working in a restaurant
- Experience training staff one-on-one and in group settings
More Information:
- Typical work hours 8:30am to 5pm, Monday through Friday. Though some overnight travel and weekends may be required on occasion.
- On-call rotation, with additional pay and reasonable scheduling
- The ability to work remotely when operations permit
- A focus on employee work-life balance
- Encouragement to pursue industry specialized product training and certification
- Company provided IT courses, training, and certifications
- Salary based on experience
- Paid vacation and personal days, included in your first year
- Paid holidays
- Health insurance
- Dental and vision insurance
- Retirement plan with company match
About Integrated POS:
Integrated POS is committed to offering the most reliable and highest quality Technology Solutions to the Restaurant industry. Family owned and operated for the past 25 years our commitment is to our employees and providing outstanding support to our customers.
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