Job description

The Psychiatric Case Worker will work collaboratively with the patient, their family, medical providers, members of our team, and others. This person coordinates services between a multidisciplinary team to ensure necessary psychiatric services are delivered in adherence with the treatment plan, state licensing guidelines, court orders, professional medical and mental health standards and agency policies and rules, such as home care and psychiatrist’s orders. Services may be office-based, via telehealth or in the field as needed and as appropriate for clients receiving support services. Additional support may include, but is not limited to, the following: screening/triaging initial referrals, assisting psychiatrists with scheduling appointments, acting as a liaison between pharmacies, psychiatrist and clients, case management assessment, creating targeted goals/objectives, providing medication education services, providing referrals, reporting patients’ progress and needs, providing information to the clinical team, and coordinating linkage to resources.

REQUIREMENTS & QUALIFICATIONS:

• BA/BS in child development, psychology, social science, or related field required OR Certified Nursing Assistant OR Vocational Nursing license
• Minimum 1 years prior experience with DMH documentation preferred
• Bilingual (Spanish/English) required
• Valid California driver’s license and state required registration and insurance
• CPR & First Aid Certified
• Strong time management and organizational skills
• Self-directed, efficient and effective in problem solving and managing multiple demands and objectives
• Excellent assessment, triage, and crisis management skills
• Experience with EHRS
• Basic computer skills, Microsoft Office, Word, Excel, Power point, Outlook and Internet

ESSENTIAL DUTIES & RESPONSIBILITIES:

• Respond promptly to initial referrals; conduct screenings/triage, track/log and manage client’s medication status.
• Prep all agency and court documentation regarding medication authorization for psychiatry appointments; complete and submit to appropriate entities.
• Schedule psychiatrists’ appointments and follow-ups, maintain appointment calendar, coordinate reminder calls, enter/scan/upload appropriate information into EHRS; email weekly appointment schedule to therapists, supervisors; track no-shows/cancellations.
• Assist psychiatrist in the medication appointment session.
• Liaison between psychiatrist, pharmacy, court, primary care, agency programs, etc. by facilitating optimal communication between all parties; obtain/complete documentation.
• Consult with team members and take necessary steps to address mental health, social, emotional, and medication needs of client by bridging communication between team members, psychiatrist, client, and family involved in treatment.
• Complete lab request forms as needed in a timely manner.
• As needed and appropriate, provide biopsychosocial assessment.
• Co-facilitate group therapy using evidence-based psychotherapy interventions
• Input documentation into EHRS with a quality of documentation that meets or exceeds The Village Family Services, county, state and federal standards
• Coordinate activities with intra-and inter-agencies (DCFS, DMH, schools, and other community providers as needed) to provide enhanced mental health services for clients.
• Collaborate with the agency’s treatment team to support coordination and continuum of integrated care between all professional and community agencies.
• Provide linkage to resources and advocate on client’s behalf for services to stabilize and promote improved functioning.
• Attend case conference/case planning meetings as required or necessary to ensure coordination of care.
• Attend staff development and general staff meetings.
• Assist with Medi-Cal eligibility checks and follow up as needed.
• Conduct all functions in accordance with Agency guidelines, policies and procedures.
• Comply with applicable professional licensing or certification requirements and ethics.
• Arrange work schedule or required hours to the benefit of the program.
• Perform other duties necessary or in the best interest of the agency as assigned.

Job Type: Full-time

Pay: $24.00 - $27.00 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• North Hollywood, CA 91606: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor's (Preferred)

Language:

• Spanish (Required)

License/Certification:

• Driver's License (Required)

Work Location: In person

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