Job description
We are hiring at our Residence Inn by Marriott, Columbia Northeast/Fort Jackson. This is an hourly position as Hotel Public Area Attendant.POSITION SUMMARY:
Clean and maintain all corridors and public areas in accordance with all housekeeping procedures and standards and safety and security rules and regulations to ensure guest satisfaction. Public area attendant promotes a positive image of the property to guests and creates a pleasant and welcoming environment. Must also able to resolve guest requests and problems.
ESSENTIAL FUNCTIONS:
- Walk all assigned floors at beginning and end of shift; remove newspapers and service tray, empty ash urn receptacles, remove trash and/or linens and note any areas that need immediate cleaning.
- Clean and public areas in the prescribed manner while following safety and security procedures and regulations to include but not limited to: hallways, elevators, service areas, stairwells, etc.
- Remove soiled linen, terry and trash from the service areas and take to the appropriate locations in the prescribed manner.
- Assists Room Attendants as needed (i.e. bed boards, roll-ways, etc.).
- Reports any missing/found articles, damage or merchandise problems to the Senior Housekeeper.
- Receives assigned section, keys, supplies and any priority requests from the Senior Housekeeper Manager.
- Respond to guest requests and questions and report guest issues and complaints in a hospitable manner to ensure guest satisfaction.
- Performs all other duties as assigned.
Move, lift, carry, and place objects weighing less than or equal to 30 pounds.
Ability to push and pull work-related machinery.
Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
Move up and down a ladder.
Stand, sit, kneel, or walk for an extended period of time.
EXPERIENCE:
Previous hotel-related experience desired.
PRM Hotels is an Equal Opportunity Employer
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