Job description

• Under the supervision of the Manager, Quality Analytics, Measurement and Reporting, the Quality Analytics Analyst:
• Assesses enterprise wide corporate NCQA reporting readiness
• Maintains up-to-date knowledge and understanding of all Standards within the NCQA Health Plan accreditation survey set.
• Responsible for consulting with clients on business and NCQA needs, translating needs into actionable intelligence and/or report development. Helps internal customers anticipate analytic needs to support strategic goals
• Collaborates with key functional areas and leadership to ensure any gaps in processes or data are closed speedily and comprehensively
• Ensures a continuous state of report readiness for ongoing accreditation surveys
• Partners with relevant software vendors to close gaps embedded in internal systems
• Collaborate with other CCA departments, including but not limited to the Information Technology and Business Intelligence departments, to establish prioritization for execution of deliverables and quality analytics reporting solutions enhancements
• Maintains a thorough knowledge of CCA's databases to provide feedback to Business Intelligence (BI) and Information Technology (IT) to resolve data integration issues, and support Quality's NCQA, and other, reporting requirements.
• Supports other Quality Programs data needed as requested
• Provides assistance for HEDIS implementation and reporting, as needed.

• BA/BS in Health Analytics, Public Health, Health Care Administration, Health Economics, or a related field with strong emphasis in data analysis.

• A minimum of 3-5 years of relevant experience in reporting and analyzing quality improvement measures in a health plan.
• Experience executing in a fast-paced environment with tight deadlines.

• Intermediate to advanced knowledge of analytic programming languages and data visualization tools, including SAS, SQL, and Tableau.
• Ability to develop, interpret and explain analytics needed by the business for decision making
• Demonstrated ability to develop and produce complex reports and dashboards. Experience and expertise with designing and executing analyses to evaluate the effectiveness of interventions to improve quality
• Strong ability to generate information that is easily understood and actionable by customers in alignment with clearly defined analytic/reporting requirements
• Possess excellent communication skills and ability to effectively interact with all levels of management
• Knowledge of health plan operations and data sources.
• Ability to organize, plan and prioritize assignments within multiple projects.
• Ability to work with minimal direction and flexibility when rapid or extensive changes are needed

• Knowledge of NCQA and CMS measurement requirements and quality rating systems, preferred.

• English

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