Job Purpose

The Title Specialist role will execute title service duties on behalf of our customers at customer office locations. This role will be responsible for completing inputs in the Simplifile system, completing quality checks for submissions, remediating any identified issues, and delivering packages to be filed at county office locations or Hubs (as necessary).

Responsibilities

This role will need to successfully execute the following essential functions

• Process title transactions in Simplifile system
• Review paper submissions
• Perform quality checks on submissions, and remediate any identified issues for package submissions
• Record incoming services and title documents timely and accurately
• Other duties as assigned

Knowledge and Experience

• 2+ years of experience working with electronic mortgage filing preferred (Simplifile)
• Strong organizational and time management skills. Capable of prioritizing multiple tasks, working effectively with little or no direction.
• Ability to work in a fast-paced environment and meet daily deadlines.
• Client service excellence, with a focus on being helpful, reliable, responsive, proactive, friendly, and professional. Ability to methodically breakdown a process or issue by asking critical, thoughtful questions to identify best solution.
• Strong analytical and problem-solving skills with attention to detail and follow-up with advanced analytical skills.
• Ability to effectively communicate, collaborate and build relationship with peers, co-workers, and management personal from different countries and diverse background.
• Excellent verbal, advanced listening, and meeting organization and facilitation skills.

Schedule

This role will reside within a customer office location, with minor travel as needed to nearby county recording office.

Base Salary Range for California Candidates

The expected base salary for this role is between $41,600 - $47,840 USD. The base salary range does not include Intercontinental Exchanges incentive compensation. While we provide this range as general guidance, at ICE we compensate employees based on the skillset and experience of the individual.

Intercontinental Exchange, Inc. is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin or ancestry, age, disability or veteran status, or other protected status.