Job description

· Direct supervision of medical center personnel and ensure adequate staffing levels
· Evaluate medical center personnel, employee performance and makes recommendations
· Counsel and discipline employees when necessary; monitor productivity levels of personnel
· Assist in developing and updating policy and procedure manuals. Process daily cash reconciliation/ deposits and other reports as necessary and ensures petty cash is accounted and safeguarded
· Collects and summits monthly statistical reports to Upper Management for all center services and departments
· Develops progressive departmental goals and appropriate measures to ensure timely effective results
· Responsible for and will recommend procurement of supplies, equipment and modifications necessary for practical economical operations
· Responsible to comply with on call rotation
· Analyze and develop productivity of departments
· Analyze data related to physician’s productivity and member services
· Works closely with the Marketing Dept. in developing strategies to increase ad retain membership
· Handle and resolve member complaints
· Ensures that referrals are being issued in a timely manner
· Maintain updated documentation of licenses and in-services to comply with regulatory procedures
· Maintain open communication with assistant administrator on daily operational issues
· Responsible to comply with on call rotation
· Schedule supervision and staff meetings
· Ensures customer satisfaction with all members
· Performs other duties as assigned

Supervisory Responsibilities:

• Oversees the daily work activities of the medical office.
• May handle or assist with discipline and termination of employees in accordance with company policy.

Required Skills/Abilities:

• Ability to type at least 60 words per minute.
• Extensive knowledge of office management procedures.
• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Proficient with Microsoft Office Suite or related software.
• Certified Medical Assistant

Minimum Qualifications: Education and Experience: High school diploma or equivalent required; Associates degree in office administration or related field preferred. At least three years of Administrative and Medical Assistance experience required. Physical Requirements:

• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.
• Responsible for multiple centers.

Job Type: Full-time
Pay Range: $45,000.00 - $60,000.00

Remote Work: No

Job Type: Full-time

Salary: $45,000.00 - $60,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Disability insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• No weekends

Ability to commute/relocate:

• Aventura, FL: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 3 years (Preferred)
• Medical terminology: 3 years (Preferred)
• Computer skills: 3 years (Preferred)
• Medical Assistant Experience: 3 years (Required)

Job Type: Full-time

Pay: $45,000.00 - $65,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Weekend availability

Supplemental pay types:

• Bonus pay
• Commission pay

Ability to commute/relocate:

• Zephyrhills, FL: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Microsoft Office: 1 year (Preferred)
• Administrative experience: 1 year (Preferred)

Work Location: In person

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