Regional Director of Business Office

Full Time
San Antonio, TX 78209
$80,000 - $85,000 a year
Posted
Job description
Touchstone Communities
Regional Business Office Director
  • The candidate will reside in Texas and cover our South Region to include travel to Corpus Christi, Rio Grande Valley, Laredo, and Del Rio.
  • The ideal candidate will reside in South TX and able to travel weekly as directed of the VP of Revenue Cycle.
  • Experience as a Regional Business Office Manager in a SNF setting for a minimum of 2+ years is required.
  • Travel required – 60%
Job Responsibilities:
  • Evaluate, develop and mentor Business Office Managers (BOMs) to include assistance in hiring and onboarding of all BOMs
  • Develop and maintain standardized business office processes, documentation standards and electronic systems compliance
  • Collaborate with CSO and operations regional team to optimize processes and business office results
  • Collaborate, provide technical expertise and support operations during business office transitions and Community openings
  • Support BOMs and lead communication strategies during internal and third party audits evaluating business office functions
  • Review and audit business office functions and provide comprehensive assessments and/or performance plan recommendations
  • Oversee and review resident trust fund reconciliation process and perform routine comprehensive compliance audits
  • Active involvement in collections strategies by community providing industry specific guidance and collection tactics
  • All private pay (includes applied income & co-insurance) collections at 99%
  • Development and maintenance of training and resource material for community business office functions
  • Zero deficiencies on community trust fund audits and on time monthly trust fund reconciliations
  • Turnover of business office function team members is within company leadership goal
We value our team members and show appreciation by offering:
  • Comprehensive medical, dental, and vision benefits, employer paid life insurance and accident insurance - Because we value health and wellness for you and your family.
  • Tuition Assistance Programs - Because we value the development of our team members and promoting from within Touchstone
  • 401(k) matching - Because we value your financial well-being
  • Various Team Member led committees - Because we value employee engagement and making your voice heard
  • Employee Assistance Program - Because we understand that life happens
  • Flexible PTO Plan - Because we value your time off
  • Team Member Referral Bonus Program- Good people refer good team members
  • Annual Performance Evaluations- We value your hard work!
  • Team Chaplain - Because we care about your spiritual well-being
  • Access to your hard-earned money before payday with OnShift Wallet
  • Wellness Program
Make Lives Better. Be a part of something meaningful: The Touchstone Experience.
If your purpose is to Make Lives Better, we welcome you to Join Team Touchstone today and be part of something meaningful. Touchstone is committed to bringing a Best In Class Healthcare Experience to our Patients, Residents and Veterans. Compassionate team members are the key to revealing our vision to be the leading post-acute healthcare solution in the markets we serve. If you desire to be part of a work environment where every voice matters, we encourage you to apply today.
EOE STATEMENT
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

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