Job description
Our associates join us for our reputation...but stay to be part of a family!
Landry's, Inc., is an American, privately owned, multi-brand dining, hospitality, entertainment and gaming corporation headquartered in Houston, Texas. Landry's, Inc. owns and operates more than 600 restaurants, hotels, casinos and entertainment destinations in 35 states and the District of Columbia.
The San Luis Hotel, part of the Landry's Hotel Division, is a luxurious beachfront resort & Spa located on the beautiful Gulf of Mexico. Please visit our website at sanluisresort.com for information on the incredible hotel you could be a part of!
The Reservations Sales Agent is responsible for booking guest reservations for individuals and/or groups that are requested either by phone, internet or within the hotel.
Qualification Standards
Education & Experience:
- High school diploma
- Must have great customer service skills and be and a pleasant speaking voice.
- Prior experience preferred.
Physical requirements:
- Long hours sometimes required.
- Light work – Exerting up to 10 pounds of force occasionally. Must also lift, carry, push, pull or otherwise move objects.
- Must be able to sit at a computer during entire shift.
- Must able to convey information and ideas clearly.
- Must be able to evaluate and select among alternative courses of action quickly and accurately.
- Must work well in stressful, high pressure situations.
- Must maintain composure and objectivity under pressure.
- Must be effective in handling problems in the workplace, including anticipating, preventing identifying and solving problems as necessary.
- Must have the ability to assimilate complex information, data, etc., from disparate sources and consider, adjust or modify to meet the constraints of particular need.
- Must be effective at listening to, understanding, clarifying and resolving the concerns and issues raised by co-workers and guests.
- Must be able to work with and understand financial information and data, and basic arithmetic functions.
- Must proficient with Microsoft Office (including Word, Excel) and Adobe PDF.
Duties & Functions
Essential:
- Maintain and increase revenue.
- Prepares and distributes copies as necessary group and package information to other related departments (i.e.; room service, front desk, etc..).
- Calls other hotels for competitive set is done daily on the morning shift and evening shift.
- Must be flexible with scheduling. Weekends and holidays required.
Address
5222 Seawall Blvd.
City
Galveston
State
Texas
ZipCode
77551
Auto req ID
170883BR
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