Position Summary

The Regional Service Director oversees the management of the maintenance staff assigned to properties within their region to ensure the physical aspects of the property meet LURIN’s established standards and applicable laws for safety, appearance, and operational efficiency.

Required Qualifications:

• Bachelor’s Degree
• Five to ten years of experience in apartment, residential, or commercial maintenance or related field; previous supervision experience a plus
• Working knowledge of maintenance and repair of items such as HVAC units, plumbing, electrical, household appliances, and painting
• HVAC or EPA Type II Certification
• Ability to work flexible schedule that may including working special event, weekends, and on call.

Essential Job Functions:

• Coordinate and direct the financial planning and budgeting activities of all maintenance departments within assigned properties.
• Partner with leadership to develop and implement a maintenance budget and regular.
• Review and update processes, procedures, and guidelines to maximize efficiency.
• Oversee and manage maintenance contracts, electrical, phone, and emergency response systems.
• Develop, update, and implement disaster preparedness procedures.
• Ensure renovation, remodeling, and maintenance of assigned properties is being completed to meet established company standards and applicable laws for safety, appearance, and operational efficiency.
• Evaluate needs and review requests for new equipment and maintenance supplies.
• Hire, train, develop, and appraise staff effectively. Take corrective action as necessary on a timely basis and in accordance with company policies.

The job description is not an all-inclusive list of functions and tasks. Job functions may be added, deleted, or modified at any time by the company without prior verbal or written notification.

Success Factors/Job Competencies:

• Ability to work independently with minimal supervision.
• Ability to work with a diverse group of people and customers
• Excellent time management skills; ability to prioritize work functions
• Regular attendance, punctuality and dependability

Physical Demands/Work Environment:

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands: While performing duties of the job, incumbent is sometimes required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; talk and hear. Employee must sometimes lift and/or move up to 50 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Work Environment: The noise level in the work environment is usually moderate.

Performance Standards:

• Annual performance appraisal
• Attainment of annual goals established between supervisor and incumbent

PM22