Job description

Job Description – Dessert Shop/Restaurant Manager

The Peach Cobbler Factory is looking for a upbeat, vibrant, experienced Manager to oversee staff, operations and the flow of business to create a memorable experience for our customers while serving amazing dessert in our city.

Manager responsibilities include managing people, enforcing policies and ensuring day-to-day operations are running to company standard, baking products, preparing desserts, working the line, and working both BOH and FOH. This also includes tracking and updating inventory, receiving product from trucks and stocking deliveries from suppliers. To be successful in this role, you must be teachable, punctual, timely, consistent, friendly, customer service oriented, a great example of a leader and a confident decision-maker. You must be able to cultivate a plesant work environment and while coaching the team into being productive at all times. Our managers are held to the highest standards of accountability, therefore integrity is a must.

We are looking for someone who has a proven track record as successful leader who possesses a standard of excellence. The manager we desire to bring onboard as a part of our team must have friendly personality, exhibit positivity and be easy to work with. The candidate must be able to train, coach and guide employees and new trainees. This position has a competitive salary.

• Achieving business goals and revenue targets.
• Taking inventory of your store in order to place accurate truck/supply orders.
• Creating a schedule for your store based on the availability of your staff that ensures all shifts are covered daily with management always being present in your store.
• Overseeing daily operations, managing budgets, and setting performance objectives.
• Recruiting, training, and supporting team members as well as conducting regular performance appraisals.
• Planning, evaluating, and optimizing operations to be efficient and cost-effective.
• Performing daily operations in the store such as taking orders, running the POS system, ingredient prepping, etc.
• Receiving truck orders from vendors and communicating with sales representatives for your store.
• Ensuring products and services comply with regulatory and quality standards.
• Ensuring company standards and procedures are followed.
• Preparing and presenting monthly analyses, and reports of operations and finances.
• Dealing with escalated customer issues and incident reports.
• Troubleshooting and making small repairs within your store.
• Participate in interviews and the processes of recruiting new employees.
• Drive sales and profitability through effective execution of the company’s business plan.
• Create a positive working environment by fostering teamwork among team members through effective training, communication and relationship building.
• Conduct himself/herself in a professional manner when dealing with customers, team members, and corporate management.

At a minimum, you will need: High School Diploma or equivalent and at least 2 years of management experience in either the retail, restaurant, or hospitality field.

Other Leadership experience we are looking for: shift lead, baker, line cook, cashier, and food service team members.

Job Type: Full-time

Pay: $40,000.00 - $42,000.00 per year

Experience level:

• 2 years

Restaurant type:

• Bakery
• Quick service & fast food restaurant

Shift:

• 10 hour shift
• 12 hour shift
• 8 hour shift
• Day shift
• Evening shift

Weekly day range:

• Every weekend
• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Gahanna, OH 43230: Reliably commute or planning to relocate before starting work (Required)

License/Certification:

• Driver's License (Preferred)

Work Location: In person

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