Job description

Our Shift Supervisors**are responsible for enthusiastically leading and motivating the restaurant team to achieve the highest levels of customer service satisfaction. The Shift Supervisor manages the restaurant in the absence of the General Manager and is responsible for managing the daily operations of the store. Supervisors motivate and enthusiastically lead the restaurant team to deliver our ‘Customer Promise’ by providing outstanding customer service to our guests. Carrols Corporation is deeply committed to excellence and rewards our employees for their strong performance.

Shift Supervisor Responsibilities Include:

• Direct Team Members as they perform the activities necessary for a successful shift operation. Responsible for maintaining the continuity of the shift operations.
• Organize employees so that they provide guests with products, which are prepared in accordance with established guidelines.
• Implement and execute all the administrative responsibilities (i.e., petty cash, daily deposits, inventories, daily reports) directly related to his/her shift operation or as delegated by the Restaurant General Manager.
• Accountable for the quality, service, and cleanliness (QSC) to assure that guests are treated promptly and courteously.
• Accountable for products being of specified quality and quantity, that equipment is operating properly, that sanitation standards are complied with, and that the restaurant is maintained in a neat and attractive manner.
• Responsible for the assignment of job positions to insure the efficient operation in accordance with company policy and the respective sate and federal labor laws.
• Utilize the company training tools to provide shift employees with training in food preparation, sanitation, proper appearance, guest relations, suggested selling techniques, safety, etc, in order to increase their proficiency and value to the restaurant.
• Receive and resolve guest complaints in a tactful manner in order to maintain guest satisfaction.
• Support consistent lines of communication to aid in accurate and timely communications between Team Members and restaurant management personnel.
• Count cash on hand at shift change and, as appropriate, at restaurant closing in order to determine if there are overages or shortages and to provide the Restaurant General Manager with data needed for bank deposit statements.
• As delegated by the Restaurant General Manager, implement and execute appropriate shift cash controls (petty cash, daily reports, cash reports, and bank deposits) to assure proper accountability of company funds.
• Take inventory of stock when closing restaurant at night in order to provide the Restaurant General Manager with the data needed to order supplies and identify shortages.
• Responsible to insure that all company security and operations policies are followed.
• Responsible to see that Team Members follow both guest and employee safety procedures.
• Other duties as assigned.

REQUIREMENTS:**

-Leadership skills - ability to supervise, train and motivate restaurant personnel

-Ability to work with a high degree of independence and discretion.

-Ability to work flexible hours.

-Good problem solving techniques.-Good written, verbal, math and interpersonal skills.

-Good organization and time-management skills.

-Valid drivers license with reliable transportation.

-Ability to work in a fast-paced environment.

-Good math and interpersonal skills.

-Reliable transportation.

Text lovethatchicken to 51893 to apply today!!!

Job Type: Full-time

Pay: $10-$14 per hour

Job Types: Full-time, Part-time

Pay: $14.00 - $16.00 per hour

Experience level:

• 1 year

Restaurant type:

• Quick service & fast food restaurant

Shift:

• Day shift
• Evening shift
• Morning shift
• Night shift

Work Location: In person

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