Restaurant Supervisor - Franchise

Full Time
Ocean City, MD 21843
Posted
Job description

Restaurant Supervisor - Franchise

Job Requirements

What will you be doing most days?

  • Ensure prompt, friendly service according to the restaurant guidelines
  • Direct overall activities and performance of employees on a shift-by-shift basis
  • Manage the responsible service of alcohol. Monitor alcohol awareness. Establish a positive relationship with the local authorities
  • Promote an atmosphere of positive guest relations by handling guest complaints or concerns in a professional and timely manner
  • Maintain and inspect dining room, food receiving area, preparation, production, and storage areas to ensure that health and safety regulations are adhered to at all times
  • Supervise cleaning and maintenance of equipment and arrange for repairs, contracts, and other services.
  • Maintain restaurant cleanliness and organization for both the interior and exterior of the restaurant
  • Oversee FOH staffing, ensuring that adequate staffing is maintained, and that overtime is minimized
  • Ensure sales forecasting and schedules reflect desired productivity and match daily labor controls
  • Perform checkouts of food servers, Room Service and bartenders ensuring that all tickets are accounted for, all comps have been signed, and the proper amount of cash and all credit card vouchers are obtained
  • Prepare reports at end of shift
Work Experience

What are the requirements for this position?

  • You have prior experience in a quality luxury hotel, restaurant or bar brand
  • You have knowledge of basic Food and Beverage operations, track record of strong leadership and strategic planning skills, and proven achievements in optimizing guest and team member engagement
  • You have experience in successfully leading a fast-paced environment and prioritizing demands
  • You have strong interpersonal relations and leadership abilities. Exemplifies a passionate "can do" attitude with natural leadership and motivational skills.
  • You have working knowledge financials and budgeting systems with a clear understanding of cost controls and driving topline revenue
  • You have excellent oral, written, and interpersonal communication skills
  • You demonstrate a passion for people with a strong network of contacts within the local events and restaurant/bar industry

Physical Requirements for this Position

This can be a physically demanding position. You must be comfortable standing, sitting, walking, bending, lifting, and squatting for extended periods of time.

Benefits

Hilton Garden Inn Ocean City (formerly Dunes Manor) is undergoing an extensive renovation while preparing to reopen in Summer 2023. We are currently recruiting for a variety of positions at this beautiful oceanfront hotel and onsite restaurant, Solstice Bar & Grill.

First-in-class benefits include:

  • Competitive wages
  • Sign-on bonuses up to $500 (paid after 90 days of employment)
  • 401(k) with 5% employer match
  • 120 hours of Paid Time Off after 90 days (offered annually; prorated based on hire date)
  • 8 paid holidays
  • Medical, dental, vision, and supplemental insurances
  • Employee assistance and wellness programs
  • Paid training and continuous learning opportunities
  • Tuition assistance program
  • Hilton travel discounts
  • Free uniform shirts and shoes
  • Daily shift meal

Apply here to learn more about becoming part of our team!

Restaurant Supervisor Salary Rate: $19.00/hour

DisclaimerThis job posting is for a position at a hotel that is owned and operated by an independent franchisee. The franchisee controls all aspects of the hotel's employment practices, including recruiting, hiring, salary, benefits and compensation decisions, and the collection and processing of the personal data that you provide on this website. If you accept this position, you will be employed by a franchisee and not by Hilton. You will not be eligible from compensation or benefits from Hilton. You will be eligible for compensation or benefits only as may be provided to you by the independent franchisee.

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