Hours: Working 37.5 hours per week, with a usual working pattern of 9:30 am - 5 pm.

Salary: £25,662

Duration: Fixed Term Contract - (31/01/23 - 31/12/23)

This is a fixed term contract due to end when the previous employee returns from maternity leave. At this point we cannot confirm exactly how long this contract will last, but it is unlikely to be more than 12 months.

What it's like to work here:To find out more about what it’s like to work within “Retail” at the National Trust, click here to watch our video.

What you'll be doing:With your love of leading people and ambition to deliver beyond expectation, your role will be to set stretching targets and lead your team to deliver a unique retail experience. Through supervising and motivating staff and volunteers, you’ll manage the day to day operation and ensure the retail team are engaged to exceed customer service expectations, and are proud to talk about the amazing work the National Trust are carrying out with the money that is invested back into our property.

Please also read the full role profile, attached to the end of this advert.

Who we're looking forAs the Retail Manager, you’ll have;

• Experience managing a retail operation with knowledge of retail best practice (including selling, merchandising, space management, stock control, risk)

• Experience coaching, developing and supervising teams – rotas, managing absence, giving feedback

• Experience in ensuring a retail outlet maximises it’s sales potential.

The packageThe National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.

• Flexible working whenever possible

• Free parking at most locations

• Free entry to our properties for you, a guest and your children (under 18)

• Substantial pension scheme of up to 10% basic salary