Job description

Texas Retina Associates is Texas’ largest, most experienced ophthalmology practice focused specifically on the diagnosis, medical and surgical management of diseases of the retina and vitreous. Our fellowshipped and specialty trained physicians care for the most complicated retina conditions such as ocular cancer and uveitis. This physician owned medical group provides services at 15 locations throughout the DFW metroplex, Waco, Wichita Falls and Lubbock.

Job Purpose

This is a salaried, exempt position located in the Dallas Main Office and reports to the Chief Financial Officer. The Revenue Cycle Coordinator will provide a wide variety of administrative support to the Chief Financial Officer and Director Revenue Cycle in addition to other duties and assignments. Must develop a deep knowledge of the organization, maintain confidentially and collaborate successfully with all physicians, management, staff and patients.

Essential Duties

• Provide administrative and organization support to the Chief Financial Officer and Director, Revenue Cycle.
• Ability to multitask and prioritize a variety of duties.
• Manage meeting preparations, coordinate conference room schedule and related arrangements, complete follow up tasks as needed. This includes special events planning such as on-site meetings, off-site meetings and holiday parties etc.
• Answer phone calls promptly and directs them appropriately.
• Excellent skills in customer service and effective interpersonal communication.
• Present a positive, professional appearance and convey a professional demeanor in the performance of assigned duties.
• Excellent computer skills, including but not limited to: Outlook Email, Microsoft Office Suite to include Word, Excel and PowerPoint, DocuSign.
• Must be innovative and demonstrate technical knowledge; always seeking new opportunities to streamline business administrative practices. Participate in the creation and implementation of new and revised procedures to improve the quality of work being processed.
• Complete special projects for executive and management staff.
• Manage daily business office mail.
• Reports computer, printer and telephone related issues promptly.
• Ensures no patient private health information (PHI) is divulged to anyone without a need to know.
• Performs other duties as assigned.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below represent the knowledge, skill and /or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Minimum Education and Experience

• High School diploma or equivalent required. Bachelor degree preferred.
• Minimum three to five (3 – 5) years healthcare administrative experience with excellent computer skills required.
• Experience supporting executives in a healthcare setting is preferred.
• Demonstrated computer skills to include Microsoft Office Suite, Clinical Electronic Medical Record (EMR) and a variety of document management platforms such as DocuSign.
• Demonstrated innovation and implementation of processes / technical solutions which streamline the work process.

Skills and Specifications

• Self-starter, able to work independently, demonstrate strong initiative and work effectively in a team environment.
• Work with co-workers to resolve concerns / errors.
• Demonstrate good judgement when escalating an issue.
• Make independent decisions when circumstances warrant; make prompt and accurate judgments.
• Excellent communication with leadership, physicians, staff and patients is required.
• Must be articulate in English speech, writing and understanding.
• Strong ability to listen, answer all questions as simply as possible and act when needed to resolve issues.
• Excellent organization skills; solid attention to detail to ensure accuracy of information
• Proven analytical skills; recognize, evaluate, solve problems, and correct errors, and develop processes that eliminate redundancy
• Use independent judgement to escalate issues to manager as necessary.
• Must be willing to work under pressure.
• Excellent computer skills.
• Attend work as scheduled and/or required.
• Complete all other duties as assigned.

Job Type: Full-time

Pay: $50,000.00 - $65,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Dallas, TX 75231: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Excel: 1 year (Required)
• Word: 1 year (Required)
• Healthcare Administrative Assistant : 3 years (Required)

Work Location: One location

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